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City of Santa Ana Emergency Operations Plan <br />Part I Basic Plan <br />2.1.4.5 Homeless Population <br />The 2019 Orange County Point -In -Time Count and Survey identified 6,860 individuals experiencing <br />homelessness in Orange County. With the City of Santa Ana's role as "downtown Orange County", and with <br />many agencies located in or providing services in Santa Ana, many individuals experiencing homelessness travel <br />to or remain in the City. The 2019 Point -in -Time Count identified 1,769 individuals in the City of Santa Ana, <br />with 939 staying in shelters and 830 living without shelter throughout the City in various parks, public rights -of - <br />way, and commercial areas. <br />2.1.5 City Government and Services <br />The City of Santa Ana maintains a Council -Manager form of government, which provides the legislative function <br />and political leadership in the form of a City Council and managerial direction in the form of a City Manager. <br />The City Council is made up of a Mayor and six Council Members, for a total of seven members. These positions <br />are elected by Santa Ana voters, with elections held every two years. The offices of Mayor and City Council are <br />non -partisan. The City Council hires and oversees the City Manager, City Attorney and City Clerk. The City <br />Manager serves as a full-time chief executive and acts as the City Council's chief advisor, oversees City Staff, <br />prepares the budget, and implements the policies and programs of the City Council. <br />Santa Ana is a full -service city, with most public or government services provided by the City, but it does contract <br />or partner with other governmental agencies or private vendors for some services. <br />2.1.5.1 Direct City Services <br />Services provided directly by City departments and staff include: <br />• City Manager's Office: City management and administration, implementation of City Council policy, and <br />public communications <br />• City Attorney's Office: Legal counsel and policy development <br />• City Clerk: Administration of elections and the legislative process, public records management <br />• Community Development: Economic development, job training, affordable housing, neighborhood initiatives <br />and downtown development <br />• Finance and Management: Purchasing, budget and accounting, payroll, business licensing, revenue collection <br />• Human Resources: Hiring and employment services, benefits, training, risk management <br />• Information Technology: Operation of computer, network, data and telephone systems <br />• Library Services: Operate two City library facilities, including hard copy and online services. <br />• Parks, Recreation and Community Services: Operation and maintenance of parks, community centers and <br />zoo; recreation activities, special event management, senior services <br />• Planning and Building: Land use planning, development services, code enforcement, building safety <br />inspections and permits, and neighborhood outreach <br />• Police Department: Law enforcement and criminal investigation, traffic safety, 911 dispatch, homeland <br />security and emergency management, animal control, and jail operations <br />• Public Works: Street construction/maintenance, storm drains/sewers; traffic and transportation management, <br />engineering services, water supply and wastewater, refuse and recycling, and City facilities and fleet <br />management <br />2.1.5.2 Private Vendor Services <br />The City contracts with vendors to supplement City services. These primarily include maintenance of streets, <br />streetlights and traffic signals; solid waste (trash removal) and recycling; park and landscape maintenance; parking <br />enforcement; security services; and information technology support. <br />19 <br />