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aCITY OF SANTA ANA <br />Notice to Respondents: <br />All responses to this solicitation shall become property of the City of Santa Ana, and responses <br />will become public record after issuance of Purchase Order. Proposer information identified as <br />proprietary information shall be maintained confidential, to the extent allowed under the <br />California Public Records Act. <br />B. Contractor shall conduct training courses at various locations/venues within the ASAUA. <br />C. Contractor shall prepare course flyers, register attendees, record attendance by signed roster, <br />provide certificates of completions, and verify course completion by the participants. <br />D. Contractor shall prepare and present specified training courses. Course material shall be available <br />at the time the training is provided for each of the training courses the proposer has outlined in their <br />proposal. <br />E. All training courses presented must meet state and federal guidelines and be approved by Cal OES <br />and DHS for reimbursement under the Homeland Security Grant Program prior to delivery. Refer to <br />the Cal OES website at: http://www.caloes.ca.gov/cal-oes-divisions/california-specialized-training- <br />institute and the DHS website at: https://www.fema.gov/training for further information regarding <br />state and federal guidelines for Department of Homeland Security grants. If any portion of the <br />training course occurs outside of the classroom, an Environmental & Historic Preservation (EHP) <br />approval must be obtained from FEMA/Cal OES prior to delivery of the course. The EHP approval <br />is location specific and if an EHP approval is required, one must be obtained for each location where <br />the course is delivered. It shall be the responsibility of the Proposer to complete all of the forms and <br />documentation necessary to obtain the required approvals. The ASAUA Homeland Security <br />Regional Training and Exercise Program Manager will assist the Proposer with the submission of <br />the requests for approval. The City shall not be billed for any costs associated with obtaining these <br />approvals. <br />F. Contractor shall provide all required training material, handouts, course syllabus and/or written <br />curriculum. <br />G. Contractor shall collect written survey comments/course evaluations from participants at the <br />conclusion of every course offered. Survey/course evaluations will be conducted in a manner <br />specified by the City. A standardized course survey form will be provided to the successful <br />proposers. A record of responses shall be maintained throughout the term of the agreement by <br />Contractor, and organized by training course, date, instructor, etc. Frequently mentioned comments <br />shall be reported to City Project Manager. Electronic reporting shall be made available to the City <br />upon request. <br />H. City reserves the right to cancel training courses with fourteen (14) calendar days' notice of delivery <br />date. City shall not be charged for the class, travel costs, or training materials by Contractor if <br />cancellation occurs within this period. <br />I. Contractor shall provide and assign high quality instructors on a consistent basis to deliver the <br />specified courses. <br />All instructors shall use the methods suggested by the training protocols established, such as <br />maintaining and updating each training syllabus; introducing and following objectives for each class; <br />completing training as described; and utilizing training aids such as audio/visual systems. <br />23-113A 0-305 USFA Type-3 Incident Management Team Training Services Page 18 of 42 <br />