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Organization Summary <br />Mercy House Living Centers ("Mercy House") is a non-profit organization serving the homeless <br />in Orange County, San Bernardino County, Riverside County. The non -prof it was incorporated <br />in 1988, began operations in 1990 and has been able to operate successful homeless service <br />programs for over 34 years. <br />Mercy House was quickly grown from a single shelter serving 10 single men, to a full system <br />of care designed to meet the needs of the homeless at all stages of their struggle. In the past <br />year, Mercy House provided services to more than 5,000 of our community's most vulnerable <br />men, women, and children. Though our services have expanded and changed, our mission <br />and reason for existence remains the same: to end the homelessness of all who enter our <br />system of care. <br />Over the years we have created a system of care based on a blend of both continuum of care and <br />housing first models of ending homelessness. This includes operating a variety of programs <br />ranging from homeless prevention, emergency services and shelters, transitional and interim <br />housing, rapid re -housing programs, permanent supportive housing, residential services and <br />affordable permanent housing facilities. The intention of these programs is to address <br />homelessness at every level. The diversity of these programs has also afforded us the experience <br />of working with a wide variety of homeless subpopulations including, but not limited to; families, <br />adult men and women, mothers and their children, veterans, chronically homeless individuals, <br />persons living with HIV/AIDS, individuals overcoming substance addictions, and those who are <br />both physically and/or mentally disabled. <br />Mission <br />Mission Statement: To be a leader in ending homelessness by providing a unique system of <br />dignified housing opportunities, programs, and supportive services. <br />Operational Statement: To end the cycle of homelessness of those who enter our system <br />of care. <br />Page 2 of 16 <br />