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service address to investigate the meter and obtain a reading or rereading of the <br />meter. If the reading or rereading shows that the previous read is in error, no <br />special investigation/meter reread fee will be imposed; otherwise such charge shall <br />be added to the customer's next regularly scheduled water bill. <br />(d) Penalties. A penalty of ten (10) percent shall be assessed on the unpaid <br />balance of all unsatisfied municipal utility services account/billing statement <br />charges and fees, and penalties thirty (30) days after the nroQo1IL <br />%::I <br />.-AL;^n billin <br />statement date, in accordance with subsection (a). Thereafter, alip <br />delinquency notice shall be presented to the customer. C)n-the-r� + W;ILI+" VVW 1%;n^ <br />7 <br />7 <br />_ ._1. H.L. _____ _ll l_ _.11 _1_ -11 1- - _=_.,.. A A... J.L... A <br />V V%A\/I . ■ .V {6.. ■ V\A �.V. . vV. . ■ vVJ. . . ■v. v ­ , --. . . -- . . .-. j - - - . - -- . . _.. . -. - -. .. _. . - - ... . - <br />■ <br />7 7 <br />tonp <br />. The delinquency notice shall advise the customer that service may be <br />discontinued if the bill remains unpaid after sixty (60) days from the due date. The <br />notice shall be mailed to the service address and mailing address, if different. The <br />notice shall comply with the Water Shutoff Protection Act, specifically California <br />Health and Safety Code § 116908(a)(1), as may be amended from time to time. If <br />written notice of payment delinquency and impending discontinuation is returned <br />undeliverable, the City shall comply with the Water Shutoff Protection Act, <br />specifically California Health and Safety Code §116908(a)(2) as may be amended <br />from time to time, in an attempt to make contact with the customer. Two (2) <br />business days before the intended turn off of water service, a discontinuance of <br />service "tag" for non-payment shall be affixed to the premises and a "tag fee" <br />imposed for such notification service. Thereafter, service may be discontinued if <br />the bill is not satisfied within the time required by such notice. A residential <br />customer may avail themselves of any applicable rights under the Water Shutoff <br />Protection Act, California Health and Safety Code § 116900, et seq., as may be <br />amended from time to time, prior to water service discontinuation. once turned <br />off, water service shall remain off until all charges, penalties and fines have been <br />paid, unless an application to have the water turned on is received accompanied <br />by evidence satisfactory to the department of finance of change of ownership. <br />Upon the receipt of such evidence, the application for turning on water or transfer <br />of responsibility for water charges shall be processed as provided for in section <br />39-16. <br />(e) Turn off and turn on of service. When the water has been turned off for non- <br />payment or for the violation of any provision set forth in this code or any ordinance, <br />regulation or requirement of the city, such water shall not be turned on again unless <br />the violation has been corrected and all charges and penalties have been paid, <br />Ordinance No. NS-3065 <br />Page 11 of 14 <br />