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4,1 <br /> CITY OF SANTA ANA <br /> EXHIBIT I <br /> SCOPE OF SERVICES <br /> Consultant shall perform services as set forth below. <br /> I. Data Collection, Review of Current Fees, Rate Structures, and Cost Analysis <br /> a. Participate in a kick-off meeting between consultant and City staff to review objectives of <br /> study, agree to methodology, exchange information, timing and schedule for all tasks, and <br /> to determine information to be provided by Agency staff. <br /> b. Review applicable City documents including but not limited to General Plan, Master Plans, <br /> Capital Improvement Program (CIP), current fees, municipal code, and other relevant City <br /> documents. <br /> c. Evaluate the City's existing services to gain an understanding of the City's operations. <br /> d. Meet with staff and conduct interviews as needed to gain an understanding of the City's <br /> functions and operations. <br /> e. Research cost restrictions by funding agencies, such as Caltrans. <br /> f. Review methodology of various user fees levied by the city. <br /> g. Research methodologies on existing indirect and administrative costs the City charges <br /> internally. <br /> II. Billing Hours <br /> a. Develop billable hour targets for Public Works Agency staff members in CIP Engineering, <br /> Construction and Traffic based on direct and indirect cost calculations. <br /> b. Identify all indirect costs associated with staff activities. <br /> c. Calculate full cost(direct and indirect) hourly rates for Engineering staff, based on differing <br /> program allowances and restrictions. <br /> d. Ensure costs are appropriate and applicable to funding agency guidelines, including <br /> Caltrans. <br /> e. Develop a training and management program to ensure staff are aware of targets and how <br /> to correctly and accurately manage timesheets. <br /> f. Monitor timesheets on a monthly bases to ensure target hours are being met. <br /> III. User Fees <br /> a. Determine full costs of both fixed and variable user fees in Public Works. <br /> b. Identify alternative methods (if any) of charging fees to ensure efficient and reasonable <br /> rates. <br /> IV. Findings, Recommendations, Final Reporting and Presentations <br /> City of Santa Ana RFP 24-051 Page 16 of 31 <br />