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12 <br />E. Key Staff Profiles <br />Our proposal includes detailed profiles for key staff members, each selected for their <br />specialized skills and proven track record in delivering exceptional charter bus services. <br />These profiles highlight their relevant experience, qualifications, and the unique value <br />they bring to this project, ensuring that the City of Santa Ana receives the highest <br />quality of service. <br />Kit Soon (Dennis) Wong <br />o Location: Los Angeles, CA <br />o Role: CEO <br />Experience: <br />■ 35+ years owning and running private bus transportation <br />companies <br />Main point of contact for all partnered vendors and clients <br />• Exclusive vendor of Homeland Security in arranging private <br />fleet for global political leaders <br />• Excel in emergency requests for flight diversions/nurse <br />strikes/disaster events <br />. Ruben Hernandez <br />Location: Los Angeles, CA <br />Role: Safety Director <br />Experience: <br />• 27 years of experience as a California Highway Patrol officer <br />in the Commercial Buses Division; now retired <br />• Full knowledge of CHP/DOT regulations and safety trends <br />■ Screening & onboarding of new drivers and administering <br />road tests <br />Christy Koizumi <br />o Location: Los Angeles, CA <br />o Role: Strategic Development Director <br />o Experience: <br />■ 18 years of experience as a Strategy Director within <br />transportation management industry <br />Originally worked with top 5 travel agencies in Singapore to <br />resolve emergencies occurring in outbound travels <br />■ Develop new business and maintain relationships with <br />partners <br />