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16 <br />VI. Cost Proposal <br />Coach Max Corp. presents the following cost proposal for charter bus services as <br />outlined in RFP No. 24-027 by the City of Santa Ana. Our pricing model is designed to <br />offer the City transparent, competitive rates that encompass all necessary costs to <br />ensure high -quality, reliable transportation services without any hidden fees or <br />additional charges. <br />A. Pricing Model <br />See page 19 for Proposal Pricing attachment. <br />Cancellation Policy: <br />• No charge if cancellation occurs more than 72 hours before scheduled departure. <br />• Full Minimum Charge if cancellation occurs within 72 hours of scheduled <br />departure. <br />B. Payment Schedule <br />Invoices will be issued monthly for services rendered during the previous month. <br />Payment terms are net 30 days from the invoice date. The City of Santa Ana will have <br />the flexibility to review and dispute any charges within 15 days of invoice receipt, <br />ensuring transparency and satisfaction with the services provided. <br />C.Inclusions <br />• Rates are all inclusive of applicable taxes and fees. <br />• No additional charges for travel -related expenses, including tolls, lodging and <br />parking, will be requested upon by Coach Max. <br />D. Proposal Validity <br />This cost proposal will remain valid for a minimum of 180 days following the submission <br />deadline, providing the City of Santa Ana ample time to review and consider our offer <br />without any changes to the proposed rates. <br />