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Such written complaint must be signed by at least two unrelated persons over the age of eighteen (18) years and shall set forth (1) the names and addresses of the complainants; (2) the reasons for the complaint; (3) the name and address of the owner of the dog; (4) the time and place the acts complained of occurred; and (5) a listing of any damages which resulted, if any. The Animal Control Man shall serve a written notice of such complaint and alleged facts on the person owning such dog by delivery to him, or to some person over the age of eighteen (18) years, at the address of the owner, or, if no such person is found, by affixing such written notice securely to the door of the building at such address, or by sending a copy thereof by mail to said address. Said notice shall contain the information that a complaint has been filed with the Animal Control Man regarding the nuisance and shall invite the owner to come to the Animal Control Division of the Santa Ana Police Department and inspect said written report. After service of notice by the Animal Control Man, the owner shall thereafter keep said dog securely confined within an adequate enclosure, or on a leash; if the complaint be that the dog was bark- ing or howling, the owner shall keep said dog in a manner so as to prevent such barking or howling. Sec. 5-61. Response and Impoundinq. The owner of a dog concerning which a complaint has been made in writing may submit to the Animal Control Man his written report in response to that of the complainant. Such response to the complaint may set forth (1) the owner's name and address; (2) the owner's view of the facts or series of events which caused the original complaint; and (3) an agreement to abide by all existing City ordinances. The written response will be filed with the complaint and will be shown to any party named in the reports who requests to see them at the Police Department. Should the Animal Control Man receive a second complaint as provided in Section 5-60 of this Code, it shall be his duty to investigate and he may cite the alleged violator. Sec. 5-62. Inspection Permit Requirement. No person shall establish, operate, maintain, or have a commercial kennel within the City without an inspection permit. Sec. 5-63. Application Procedure. Any person desiring the issuance of an inspection permit for a commercial kennel within the city of Santa Ana shall make application to the Finance Department of the city on such forms as may be provided. Upon such application being made, a non-refundable payment of Thirty Dollars ($30.00) shall be made. Said payment is intended to defray the expense of the City in causing the inspection to be made. The City shall cause an inspection to be made of the premises intended to be used or being used as a commercial kennel. If such inspection reveals that the use of the premises for any such purpose would not be detrimental to the public health, peace, safety, and general welfare of the city nor violative of any law or ordinance of the City, nor of any law of the State of california, or allow a condition to be maintained which would subject animals in such condition to needless suffering, unnecessary cruelty, abuse, or unsanitary conditions, the City may grant and issue said inspection permit. -10-