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ORDINANCE NO. NS-1394 PAGE FOURTEEN Sec. 32-15. Records and Reports - Required of Holders. Every holder of a vehicle for hire permit or certificate of convenience and necessity issued under the provisions of this chapter shall establish, keep and maintain a system of records of such business and its operations. Vehicle for hire permit holders shall maintain a log of complaints agains~ Such holder and shall enter the name, address and telephone number of the complainant and the substance of every complaint received by such holder. Sec. 32-15.1. Same - Periodic Examinations. Accurate records of receipts from operations, operating and other expenses, capital expenditures and such other operating information as may be required by the director of finance shall be kept and maintained. Every holder of a permit or certificate shall maintain the records contain- ing such information and other data required by this chapter at a place readily accessible for examination at all reasonable times by the director of finance or other authorized representa- tives of the City of Santa Ana having a legitimate and official interest in the enforcement and administration of the provisions set forth in this chapter. Sec. 32-15.2. Same - Monthly Reports. Each holder of a vehicle for hire permit, not later than the 15th day of each month, shall, upon request of the director of finance, file verified reports showing all receipts for all operations during the calendar month, or larger period of time as said director may specify, next preceding the month of report in connection with such service for which a permit has been issued. Every such report shall be supported by daily or weekly records, driver's manifest and other data if required by the director of finance, such records and manifests, after~ inspection and auditing, to be returned by the director of finance to the holder. Sec. 32-15.3. Same - Annual Reports. Every holder of a vehicle for hire permit or certificate of convenience and necessity shall submit to the director of finance upon request, receipts, expenses and statistics of each year of operation in accordance with uniform written directives prescribed by the director of finance, not later than the 20th day of the month next following the close of such year's operation; provided, the director of finance may permit such reports to be made on the basis of the fiscal year operations, or if found more convenient by both the city and the holder, such reports may be on the basis of the calendar year of operations. Sec. 32-15.4. Same - Equipment, Employees and Insurance Policies. Every holder of a permit or certificate shall keep complete records of all automotive and other equipment, employees, including drivers, and records of insurance policies required by this chapter as well as a record of all claims made and judgments entered against such holder.