BLACKSTONE PUBLISHING (BLACKSTONE AUDIO, INC.)

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COOPERATE AS FULLY AS REASONABLY REQUIRED IN THE DEFENSE OF ANY CLAIM. NO INDEMNIFIABLE CLAIM MAY BE SETTLED WITHOUT THE WRITTEN CONSENT OF THE INDEMNIFIED PARTIES. 4. DATA SECURITY Each Library Account will implement and maintain reasonable measures to ensure that only authorized End Users have access to the Blackstone Unlimited service and Digital Content. Each Library Account will take reasonable steps to prevent unwarranted intrusion into data managed or maintained by Blackstone on behalf of such Library Account acquired in the course of the operation of the Blackstone Unlimited service, including but not limited to reasonable steps to protect such Library Account's password files and access to the administrative website for management of the Blackstone Unlimited service. 5. TECHNICAL SUPPORT SERVICES Blackstone agrees to provide technical support services by email and phone to each Library Account, including but not limited to reasonable efforts to: (a) assist such Library Account in providing support; (b) correct, fix, or circumvent errors; and (c) in the sole discretion of Blackstone,provide updates,enhancements,and new versions of the Blackstone Unlimited service ("Support"). Blackstone shall provide such Support by email and phone during its normal business hours of Monday- Friday 7:00 AM to 5:00 PM Pacific Standard Time. Each Library Account acknowledges that errors in the Blackstone Unlimited service shall not be a breach of this License Agreement. 6. CONFIDENTIALITY Each Library Account agrees that, without the prior consent of Blackstone, such Library Account will not disclose, divulge, reveal,report or use, for any purpose, any confidential information with respect to the business of Blackstone that such Library Account has obtained. This obligation will survive indefinitely upon termination of this License Agreement. The foregoing obligations of nondisclosure shall not apply to any information that (a) has been disclosed in publicly available sources; (b) is, through no fault of the Library Account, disclosed in a publicly available source; (c) is in the rightful possession of Library Account without an obligation of confidentiality; (d) is required to be disclosed by operation of law;or(e) is independently developed by Library Account without reference to information disclosed by Blackstone. 7. PRIVACY POLICY AND TERMS OF USE (a) Blackstone respects the privacy of visitors to its sites. The Blackstone's privacy policy governing its operation of the Blackstone Unlimited service is available at www.blackstoneunlimited.com/privacv-policv and is expressly incorporated herein by reference and made a part of this License Agreement. (b) The terms and conditions set forth by Blackstone governing the use of and access to the Blackstone Unlimited service and the Digital Content, attached hereto as Exhibit A and are Page 3 of 6