Item 10 - Agreements for Court Reporting and Transcription Services

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REGAL COURT REPORTING SERVICES PROVIDED A. General Description Regal Court Reporting, Inc. ("Regal") shall provide the City of Santa Ana ("City") with Certified Shorthand Reporters ("CSRs") for the City's Personnel Board Hearings. B. Availability of Certified Shorthand Reporters Regal acknowledges the essential need for court reporting services during evening hours. Regal has a robust team of CSRs who are flexible and available for scheduling during the evening hours as required by the City. Further, Regal's CSRs will be able to provide proof of their certification prior to the hearing for which they are providing services, and will be equipped to provide realtime services and recounts during hearings. Regal shall also instruct all CSRs to plan to be present in the location of the hearing (with all necessary equipment set up), no less than ten (10) minutes before the scheduled start time. C. Confirmation of Appointment Regal shall notify the City of the placement of the CSR three (3) business days prior to the scheduled hearing date. If Regal cannot place a CSR, they shall communicate with the City until they receive acknowledgement that a CSR was not scheduled for the hearing. D. Completed Transcript — Certified Copy and Original — Sealed Copy Regal shall provide electronic copies of transcripts of proceedings within 14 calendar days of the proceeding date. As such, Regal agrees to hold a copy of the transcript for a minimum of one (1) year after the conclusion of the hearing. The transcript shall include: (1) certification of original transcript and one copy; (2) condensed transcript ("mini"); and (3) word index. The original transcript shall be delivered to the requesting agency no later than 14 calendar days from when it is prepared. 1551 N. Tustin Ave, Ste 750, Santa Ana, CA 92705 1 Phone: 866.228.2685 1 www.regalcourtreporting.com