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Exhibit 2 <br />4. Provide tenants with access to available decent safe and sanitary permanent housing <br />within a reasonable time prior to the moves; <br />Provide transportation to the tenants and their personal property, if necessary, to the <br />permanent accommodations; <br />6. Inspect permanent housing to assure it meets decent, safe and sanitary standards as <br />described in the URA; <br />7. Assist eligible occupants in the preparation and submission of relocation assistance <br />claims; <br />8. Provide additional reasonable services necessary to successfully relocate occupants; <br />9. Make benefit determinations and payments in accordance with applicable laws and <br />the Owner's adopted relocation guidelines; <br />10. Provide each qualified household with a minimum of 30 days written notice to <br />relocate on -site and each household to be permanently displaced off -site with at least <br />90 days written notice to vacate; <br />11. Inform all tenants of the Owner's policies in writing and verbally with regard to <br />eviction and property management; <br />12. Establish and maintain a formal grievance procedure for use by displaced persons <br />seeking administrative review of the Owner's decisions with respect to relocation <br />assistance; and <br />13. Provide assistance that does not result in different or separate treatment based on or <br />due to an individual's sex, marital status, race, color, religion, ancestry, national <br />origin, physical handicap, sexual orientation, and domestic partnership status. <br />Adequate written and verbal notice and access to affordable decent, safe and sanitary housing will <br />be provided with all requests made to tenants to vacate. Personal contact via phone, text, email, <br />mail and in person, as applicable, will be maintained with all households during the relocation <br />process. <br />B. QUALIFIED TENANT RELOCATION BENEFITS <br />Specific eligibility requirements and benefit plans will be detailed on an individual basis with all <br />residents. In the course of the interview and follow-up visits, each household will be counseled as <br />to available options and the consequences of any choice with respect to financial assistance. <br />The Owner pledges to appropriate special care for households requiring additional assistance in <br />the event of unforeseen circumstances. Relocation assistance information and counseling will be <br />provided in the primary language of the displaced occupants to ensure that all residents obtain a <br />complete understanding of the rehabilitation program and eligible accommodations and services <br />provided. Addition translation services will be provided upon request. <br />10 <br />