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Each hard copy transcript is bound using VeloBind technology which has <br /> proven over the years to be one of the most reliable binding systems with very low failure rates. <br /> All transcripts are proofed and put through a quality control process by first the reporter and <br /> then KCR prior to production. Finally, our Production Department executes a final QC check of <br /> the printed final before packaging & shipping. <br /> Deposition transcripts are produced on a 10-business day or 14-calendar day <br /> turnaround. This turnaround would be the base price of a transcript on a per-page basis. Any <br /> expedite or rush of a deposition transcript would increase the cost by the percentage indicated <br /> in the fee schedule provided in this RFP up to and including same-day delivery. All deposition <br /> transcripts are formatted with 25 lines per page according to MTFS (Minimum Transcript <br /> Format Standard) guidelines as required by the Court Reporters Board of California. <br /> Superior Court transcripts are typically produced according to LASC's transcript <br /> turnaround schedule where 30 days is standard delivery with an option to expedite next day. <br /> However, if it is the Department's wish to have Superior Court transcripts delivered in 15 <br /> business days, we will ensure that all reporters assigned to report on this contract are aware of <br /> that requirement before job assignment. As a standard and practice, we attempt to schedule <br /> the same reporter to the same case for as long as possible for continuity. When a conflict <br /> arises, we prepare the new reporter with word lists, previous transcripts, speaker IDs, and any <br /> other resources available for a seamless transition. <br /> Transcription Transcripts are prepared in the same style and format as <br /> Deposition or Hearing transcripts save that the cover information is changed to reflect the <br /> difference in proceeding. They use MTFS formats, are punctuated in the same style as other <br /> legal transcripts, and delivered in the same formats. Upon request, KCR can provide a Word <br /> document, but the standard would be those formats outlined in our DTP section. <br /> Reporters: We have over 45 years of experience working with both the public <br /> and private sector, reporting Superior Court trials and hearings, public and administrative <br /> hearings, arbitrations, employment hearings, depositions, and scoping meetings. Our <br /> shorthand reporters are certified with the State of California and routinely cover a wide range of <br /> matters, from the relatively simple cases of workers' compensation and personal injury, to the <br /> most complex of technical and medical terminologies in complex multi-party, construction <br /> defect, and medical malpractice. Every court reporter used in the performance of this contract <br /> will be able to keep pace with normal conversation speed; moreover, every CSR used will be in <br /> good standing and certified by the Court Reporter's Board of California to write at up to 200 <br /> words per minute with 97.5% accuracy or better. License verification can be done both through <br /> the CRB's website or by asking any of our reporters to show proof of certification. <br /> Our experience in reporting hearings and trials has made us familiar with the <br /> court locations, hours of operations, filing rules, and filing procedures. All of our Superior Court <br /> reporters have had a minimum of three years reporting at LASC, the majority of which are <br /> names on LASC's court-approved reporter list. In the event that a court-approved reporter is <br /> not available to cover a trial or hearing, one of our many court-experienced reporters can be <br /> stipulated in via Stipulation of Official Court Reporter Pro Tempore being filled out and <br /> submitted to the clerk prior to the matter. Any reporter used for covering Superior Court <br /> matters has the knowledge and ability to provide a real-time stream, be it via LiveNote, <br /> CaseView, Bridge, or LiveLitigation. In order to guarantee real-time service though, advanced <br /> notice is recommended. <br /> We maintain a pool of no fewer than 40 reporters on whom we can rely and <br /> double that on whom we call upon periodically. The majority of our reporters work an average <br /> of 3.5 days per week. Due to the diversity of matters reported, they are continually enhancing <br /> their reporting skills and learning new terms. All resources who work for Kennedy Court <br /> City Council 10 —23 7/16/2024 <br />