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City of • • Ana <br /> Responsiveness to City Staff and Project Requirements <br /> Willdan has identified four major components to facilitating reviews as shown below: <br /> 0 0 0 0 <br /> Timely technical reviews Record keeping utilizing in- Communication between paper Trails keep the City <br /> of complete plans and house tracking software, the plan reviewer(s) and and others informed <br /> reports to control cost digital files, plan check the Engineer of Record through CCs of Review <br /> and meet schedules. mark-ups and reference facilitates issue resolution Matrix, e-mails, phone <br /> This eliminates delays materials while logged in and will be done through calls,tracking logs,and City <br /> and adds costs that the City tracking system is phone calls, e-mails, & tracking system will be <br /> result in inaccurate part of our facilitating teleconference meetings given priority by our team <br /> review package process. to facilitate reviews. <br /> members. <br /> submittals. <br /> Outline of Quality Assurance Program <br /> Many of the Willdan Team members have performed plan and document review services for cities <br /> relative to public facilities and building development in the past decade and are doing so currently. <br /> In accomplishing development application/permit reviews, our team members have developed a proven <br /> approach to the plan review process that includes organization and documentation, matching staff to <br /> assignments and partnering with appropriate sub-consultants (when needed), applicant's consultants, <br /> and the client agency to help deliver a successful project. A successful project application review begins <br /> with the submittal of a complete improvement plan review package of relevant materials, including the <br /> project conditions of approval or compliance matrices, required regulatory submittals, all related <br /> improvement design plans, along with the accompanying subdivision maps and technical reports to the <br /> City offices. (It is vital that the submittal packages received are complete and contain all the necessary <br /> reference materials to facilitate a thorough and timely plan/document review). <br /> Once a complete project review package of materials is assigned to our Willdan team members, we will <br /> promptly undertake the review process. If incomplete submittals are received, the City will be notified <br /> immediately to avoid wasting review time and fees. Notations of incomplete submittals will be done by <br /> listing identified submittal deficiencies for the involved parties' reference and use. Once the submittal <br /> content is complete, checking will be resumed. At that point, we will do our best to keep the resumed <br /> plan review process on the revised time track. <br /> Willdan's Project Manager will be the first point of contact in our review team for each submittal and <br /> correspondence. Other submittal review recipients will be established and contacted during the <br /> submittal review, as necessary. This step will be part of expediting the assigned project distribution and <br /> return for best effectiveness. <br /> As the plan review begins, our staff will utilize the various City plan review checklists to maintain <br /> compliance with the City standards, conditions of approval, and established practice. As required, <br /> Willdan will review the project materials received and record the review comments on a comments <br /> matrix and provide appropriate `red-lined' notations on the reviewed documents. Willdan reviewers <br /> have been trained to provide clear and concise comments that have specific standard references to <br /> avoid any confusion. <br /> A typical plan check comment might be: "The project proposes 8"curb and gutter on Alpha Street. The <br /> plans show 18"gutter pan. Revise the gutter pan to be 24"to be in conformance with City Standard <br /> Plan No. 120." Upon receiving the comment, the applicant knows exactly what to do per each specific <br /> standard. <br /> Willdan's QA program is broken into four major phases, as outlined below. <br /> City Council 15 —27 roposa or n- a q Q ffl4ervices 11 <br />