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CITY OF SANTA ANA <br />H. Format of Transcripts <br />All hearing transcripts shall be prepared and submitted to the City in PDF format, or if requested <br />on 25-line numbered paper. All hearing transcripts shall be proofread and free of spelling errors <br />prior to submission to the City and should include the CSR's signed certification page. Each <br />hearing exhibit shall have a unique and sequential exhibit name or number. <br />I. Expedited and/or Rough Transcripts <br />When requested, selected firms must provide an expedited rough transcript within as little as 24 <br />hours, up to one week.. <br />J. Invoices for Services <br />Selected firms must prepare an invoice for each hearing conducted in accordance with Exhibit II <br />of the Professional Services Agreement. For expedited work, the invoice must state the name of <br />the person who made the request, time and date of the expedited request. In addition, all invoices <br />must state the date of the hearing, the name of the Personnel Board Secretary, the property <br />address, Personnel Board case number and the appellant's name. <br />K. Reproduction Activity <br />Selected firms must have the ability to reproduce photos, drawings, charts, and graphs used in <br />hearings. The firm must safeguard original exhibits provided by the hearing secretary so as to <br />return them in their original condition and sequences. <br />L. Billing <br />The City shall not pay for costs that do not comply with the fee schedule listed on Attachment A- <br />2. Services for which there is no additional charge are specified below: <br />Services for which there is no additional charge include, but may not be limited to, the following: <br />a. Handling, processing or administrative fees <br />b. Certification fees <br />c. Parking <br />d. Delivery of certified, expedited transcript via email <br />e. Word indexing (included in per page transcript fee) <br />f. Attachment and handling of original exhibits (but not scanning or copying) <br />g. Notary fee <br />h. Wait time less than 30 minutes <br />i. Travel time <br />j. Mileage <br />k. Administration of oath <br />I. Telephone or Zoom reporting <br />m. Cancellation of court reporter and or videographer services up until 4:OOPM the day <br />before a scheduled assignment <br />City of Santa Ana RFP 24-034 <br />Page 18 of 34 <br />