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INTRODUCTION USG is a full -service investigative and protection company specializing in the provision of manned guarding services within southern California. Our objectives are not just about solving your security problems but providing you with services that will surpass your expectations. Our unique and multifaceted approach towards your security problems, using highly sophisticated technology makes us stand out from the rest of the pack. No clientele is too big or too small for us and each client is treated individually depending on their budget and specific needs. What makes us different from the rest is that we approach all challenges with the same degree of dedication, attentiveness, and determination, regardless of the budget. Uncompromised on Security: When considering using the services of a security company do not be misled by the size of the organization. Look out for the quality of service the organization offers. How many companies offer you that personal touch that makes you feel completely at ease? With its dedicated and well -trained staff, USG assures you of personalized services that are beyond the scope of larger organizations. We recognize that each City has an individual "personality" as a result of local environmental, geographic, or socioeconomic factors. Each client facility is, therefore, approached as a unique service challenge. We have found that this foresight in account planning is vital to the successful implementation and effective operation of the Public Safety Services in any City Property. Through its extensive background in operations, USG is well qualified to identify and evaluate specific needs or problems within a given center and thereafter, provide services tailored to that particular location. Through our system of constant reporting and evaluation of statistical trends and historical incident data generated at each facility, each client is assured that we will continue to effectively assess and respond to problems and needs that may change or develop over time. USG is pleased to have grown on a solid foundation of customer service over the last 10+ years and we have purposed to continue this successful development. During the course of our accumulated experience, we have come to understand precisely the philosophy and needs of Public Safety Services within the City environment while still acknowledging the individual nature of each City. We are confident in saying that there is no contract firm anywhere more capable and qualified to provide Public Safety Services for Santa Ana Parks and Recreation Services — Chicano Heritage Event