Item 30 - Agreement for Automated Metering Infrastructure Implementation Support Services

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Docusign Envelope ID: 8DB22FEB-26C9-4AA8-92E8-033D22A87DE7 ESOURCE PROPOSAL TO CITY OF SANTA ANA FOR AM I IMPLEMENTATION SUPPORT SERVICES Understanding of Scope of Services E Source has had the pleasure of working with the team at Santa Ana on your AMI project. We have supported your team on the tasks that you have requested in your RFP and that are outlined below in our scope of work. We have established a positive and productive working relationship with your vendor partners, including AquaMetric, Xylem (Sensus), Harris SmartWorks, Systems & Software, and Concord Utility Services (Concord). We have extensive working knowledge of Santa Ana's entire AN system, including RNI headend, Sensus Analytics, Compass MDMS, enQuesta CIS, and Peak Workflow Work Order Management system (WOMS). Task 1: Project Management One of the primary factors that distinguish successful AM] projects is the quality of the overall project management. In the E Source model, based on the Project Management Institute's (PMI's) PMBOKQ and Agile methodologies, our Project Manager (PM) works very closely with Santa Ana's PM and the project team using proven process, methodologies, and templates to produce a robust, flexible implementation approach. We are very experienced in helping a combined vendor and utility team execute successfully to the project baseline. Tara Turch, the E Source PM, will be responsible for supporting the activities listed in Table 1. Our PM will manage vendor performance, risk management, items of concern, and open action items. These items will be managed regularly and will be consistently tracked. Table I. E Source Project Management Activities Scope Ensure the project plans outline all of the work required to complete the project successfully and Management that the client and vendors avoid scope creep. Scope management consists of initiation, scope planning, scope definition, scope verification, and scope change control. Change i Ensure a formal change control process is in place to control changes to the baseline project plan Management and SOW throughout the project lifecycle. Cost Ensure the project is completed within the approved budget. Cost management consists of Management resource planning, cost estimating, cost budgeting, and cost control. Quality Ensure the project will satisfy the needs for which it was undertaken. Quality managementconsists Management . of quality planning, quality assurance, and quality control. Reporting Ensure timely & appropriate generation, collection, distribution, and storage of project information. Management Handle communications planning, performance reporting, and administrative closure. Schedule Ensure timely project completion. Time management consists of activity definition, sequencing, and Management duration estimating, as well as schedule development and control. Vendor Ensure vendors are completing their contractual scope of work on schedule and within budget. Management Coordinate with technical resources as necessary to ensure verification of technical deliverables. Resource Ensure qualified resources are available and properly prepared to perform each task. Identify Management project resourcing needs and coordinate with the appropriate organizations to meet them. Ensure risk is identified, analyzed, and responded to appropriately based on probability and impact Risk & Issue in accordance with the risk management plan. Once a risk is realized, transition it to a Management pre -defined issue tracking and resolution process.