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1. Limitation of Liability. FranklinCovey does not make any warranty, guarantee, or representation, either express or implied (1) regarding the <br />merchantability or fitness for a particular purpose of the FranklinCovey Solutions, or (2) that certain results may be obtained in connection with <br />the use of the FranklinCovey Solutions. FranklinCovey does not assume any responsibility for any damage or loss caused by the misuse of the <br />FranklinCovey Solutions, the misuse of software, hardware or systems of any third -party or Client. FranklinCovey shall not be liable for any <br />consequential or incidental arising from this Agreement or the FranklinCovey Solutions provided hereunder. FranklinCovey's aggregate liability <br />to Client in relation to any claims arising under this Agreement shall not exceed three times the total amount due to FranklinCovey under this <br />Agreement. <br />M. Force Majeure. Neither Client nor FranklinCovey shall be required to perform anyterm, condition, or covenant of this agreement so long as such <br />performance is delayed or prevented by acts of God, material or labor restriction by any governmental authority, civil riot, floods, hurricanes, or <br />other natural disasters, or any other cause not reasonably within the control of Client or FranklinCovey. <br />N. Data Privacy. During the course of this Agreement, FranklinCovey will process Personal Data (defined herein) on behalf of Client. FranklinCovey <br />agrees to comply with all laws and regulations as prescribed by the European Union GDPR, California Consumer Privacy Act (CPPA), and the <br />Freedom of Information and Protection of Privacy Act (FIPPA). If Client requires the parties enter into a Data Processing Addendum, <br />FranklinCovey will send such addendum for Client to fill in and sign. As used in this Agreement "Personal Data" means all data that is defined as <br />'personal data' under EU Data Protection Laws and to which EU Data Protection Laws apply, and to which CCPA and FIPPA laws apply, and which <br />is provided by Client to FranklinCovey, and accessed, stored or otherwise processed by FranklinCovey. <br />O. Confidentiality Between FranklinCovey and Client. Each party may disclose information to the other Party, or otherwise learn such information, <br />that is designated as confidential orthat reasonably should be understood to be confidential ("Confidential Information"). Each Party agrees to <br />only use the other Party's Confidential Information for its intended purpose and agrees to maintain the confidentiality of Confidential <br />Information during the term of this Agreement and for a period of one (1) year following termination of this Agreement. Each Party shall provide <br />prompt notification to the other Party of any unauthorized access to or disclosure of the other Party's Confidential Information. The term <br />"Confidential Information" shall not include any information that is or becomes publicly and widely known through no wrongful act of the <br />Parties, nor shall it include information that was independently developed by a Party without use of the other Party's Confidential Information. <br />P. Entire Agreement. This Agreement represents the entire understanding between the parties and supersedes all prior agreements, whether <br />written or oral, relating to the subject matter hereof. In the event any terms contained in any subsequent purchase order (or similar document) <br />sent or received in connection with this Agreement are inconsistent with the terms of this Agreement, the terms of this Agreement shall prevail. <br />This Agreement may only be modified or amended in writing signed by a duly authorized representative of each party. <br />Q. Affirmative Action/Equal Opportunity Employer. FranklinCovey complies with the EEO clause of EO 11246, as amended and the provisions of 41 <br />CFR Section 60-300.5(a); 41 CFR Section 60-741.5(a); 41 CFR Section 60-1-4(a) and (c); 41 CFR Section 60-1.7(a); 48 CFR Section 52.222-54(e); <br />and 29 CFR Part 471, Appendix A to Subpart A with respect to affirmative action program and posting requirements. <br />IN WITNESS WHEREOF, the parties hereto have executed this Agreement the date and year first <br />above written. <br />ATTEST CITY OF SANTA ANA <br />Jennifer L. Hall Alvaro Nunez <br />City Clerk Acting City Manager <br />APPROVED AS TO FORM CONSVLTAN-T <br />SONIA R. CARZiALHO <br />City Attorney <br />By <br />onathan T. Martinez By: <br />Assistant City Attorney Title: <br />FOR APPROVAL: <br />h2l� Vi&14 �' <br />L W Schuaider <br />Executive Director <br />Human Resources <br />Page 3 of 4 AAP License Agreement/Revised 6-2024 <br />