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Police Department <br />www.santa-ana.org/pol ice <br />Item # 23 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />August 20, 2024 <br />TOPIC: Field Training Management and Community Engagement Software <br />AGENDA TITLE <br />Agreement with PowerDMS for Field Training Management Software and Community <br />Engagement Software (General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute an agreement with PowerDMS (Agreement No. <br />A-2024-XXX) for software subscriptions as follows: <br />• One-year subscription to PowerReady for field training software in an amount not <br />to exceed $8,074 for the period of March 28, 2025 through March 27, 2026 <br />Two-year subscription to PowerEngage for citizen engagement software in an <br />amount not to exceed $59,375 for the period of September 1, 2024 through <br />August 31, 2026 <br />GOVERNMENT CODE 484308 APPLIES: Yes <br />DISCUSSION <br />The Santa Ana Police Department (SAPD) utilizes a variety of technology software <br />solutions to leverage resources and provide exceptional police services to the <br />community. One such software used by the Training Division to manage the Field <br />Training Officer (FTO) program is PowerReady (formerly Agency360). <br />The Department began using the Agency360 software in 2019 to automate recruit <br />onboarding, centralize and standardize the field training records, and assess the <br />trainer's effectiveness. This cloud -based software provides real-time dashboards and <br />reports to enable thorough analyses of the department's FTO program and the <br />readiness of new police officers. Additionally, the software provides immediate access <br />to training aids, which support effective training and mentoring of new officers. In 2022, <br />Agency360 was acquired by NEOGOV via its subsidiary platform, PowerDMS. The field <br />training solution has since been rebranded and is now called PowerReady. <br />In March 2024, a purchase order and payment was issued to PowerDMS for the current <br />one-year subscription to the PowerReady software in the amount of $5,029. SAPD <br />