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IWS Renewal Maintenance Agreement <br />10/5/2001 <br />Equipment replaced or repaired...................................list price <br />Travel by air or train to customer site............................actual cost <br />Travel by car to customer site.....................................$0.32 per mile <br />Meals, lodging and local transportation to customer site ....... $200.00 per day <br />Minimum charges: <br />Support Time: .......................................................... 1.0 hour per incident <br />Travel Time.............................................................1.0 hours per on -site call <br />Page 16 <br />ver 02-29-01 <br />