PORTER, NICOLE - Laserfiche WebLink

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MEMORANDUM OF UNDERSTANDING This Operational Agreement shall stand as evidence that the Santa Ana Police Department, Community Service Programs, Inc,, and Human Options intend to work together toward the mutual goal of combating violence against women and children by providing maximum available assistance of victims of sexual assault, domestic violence, child abuse, stalking, and elder abuse in the City of Santa Ana Empowerment Zones. These agencies believe that the implementation of the Community Resource Coalition, described herein, will further this goal. To this end, each agency agrees to participate in the program by coordinating and providing the following services: CSP, Inc., Family Violence Victim Services will coordinate the following services for the Community Resource Coalition: A. Two (2) Family Violence Victim Specialists will provide services to women and children impacted by violence Monday — Friday, 8 a.m. — 5 p.m. One Specialist will be on -site in the Santa Ana Police Department to provide services to victims of child abuse and sexual assault. This Specialist will make contact with the victim within 24 hours of the referral by the investigating officer, providing assistance and appropriate follow-up support services. The other Specialist will be on -site in the Minnie Street Substation to provide immediate assistance, advocacy, and victim referral services. Services include but are not limited to: Crisis .Intervention: Response to a crime victim's immediate emotional and/or physical needs. Follow-up Counseling: Telephone and in person support counseling services. Emergency Services: Providing for the immediate needs of the victim, including food, clothing, lodging, transportation or financial assistance. Court Related Services: Assisting the victim participating in the judicial process, including court support and accompaniment. Support Services: Advocacy on behalf of the victim: i.e., filing crime victim compensation claims, intervention with employers and/or creditors, case information and disposition, translation services. ' -4, .:"�. Protective Orders: Assistance in the preparation of Temporary Restraining Orders, including custody orders. Resource/Referral: Referrals to community resources appropriate to the client's needs: i.e., long-term counseling, shelter care, on -site P.E.P. groups, men's support group.