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•:+ TABLE OF CONTENTS 4. SYSTEM SUPPORT...................................................................................................................................... 4-1 4.1 WARRANTY AND MAINTENANCH SUPPORT PLAN........................................................................................... 4-1 4.2 SYSTEM SUPPORT CENTER.............................................................................................................................. 4-1 4.2.1 Depot Repair.......................................................................................................................................... 4-1 4.2.2 LoanerlExchange................................................................................................................................... 4-3 4.2.3 Premier Technical Phone Support......................................................................................................... 4-4 4.2.4 Radio Support Center Depot Repair...................................................................................................... 4-5 5. SYSTEM QUOTATION............................................................................................................................... 5-1 5.I SYSTEM UPGRADE.......................................................................................................................................... 5-I 5.1.1 Host Site Equipment............................................................................................................................... 5-1 5.1.2 Field Devices.......................................................................................................................................... 5-2 5.1.3 Project Services - Option I..................................................................................................................... 5-3 5.1.4 Project Service - Option 11..................................................................................................................... 5-3 5.1.5 Summary................................................................................................................................................. 5-4 5.2 SYSTEM SUPPORT........................................................................................................................................... 5-5 6. TERMS AND CONDITIONS....................................................................................................................... 6-1 6A COMMUNICATiONSSYSTEM AGREEMENT .......................................................................................................6-1 6.LI Section I Exhibits.................................................................................................................................. 6-1 6.1.2 Section 2 Definitions............................................................................................................................. 6-1 6.1.3 Section 3 Scope ofAgreement....... ............................................... ...................................... —................ 6-2 6.1.4 Section 4 Performance Schedule........................................................................................................... 6-3 6.1.5 Section 5 Payment Schedule.................................................................................................................. 6-3 6.1.6 Section 6 Installation and Site Conditions............................................................................................ 6-4 6.1.7 Section 7 Training................................................................................................................................ 6-5 6.1.8 Section 8 System Acceptance--, ..... ... ... I ... I .......................................................................................... 6-5 6.1.9 Section 9 Warranty................................................................................................................................ 6-5 6.1.10 Section 10 FCC Licenses and Authorizations..................................................................................... 6-7 6.1.11 Section 11 Delays................................................................................................................................ 6-7 6.1.12 Section 12 Default............................................................................................................................... 6-7 6.1.13 Section 13 Indemnification.................................................................................................................. 6-8 61.14 Section 14 Disputes............................................................................................................................. 6-9 6.1.15 Section 15.Limitation of Liability........................................................................................................ 6-9 6.1.16 Section 16 General............................................................................................................................ 6-10 6.2 ExmBrrA—SOFTWARE%. uNsEAGREEMENT............................................................................................6-13 6.2.1 Section 1 Scope................................................................................................................................... 6-13 6.2.2 Section 2 Grant of License................................................................................ .............................. 6-13 6.2.3 Section 3 Limitations on Use............................................................................................................... 6-13 6.2.4 Section 4 Transfers.............................................................................................................................. 6-14 6.2.5 Section 5 Ownership and Title..........................................................................................................- 6-14 6.2.6 Section 6 Confidentiality ..................................................................................................................... 6-14 6.2.7 Section 7 Maintenance and Support.................................................................................................... 6-14 6.2.8 Section 8 Limited Warranty, ...................................:.....-...........,......................................................... 6-14 6.2,9 Section 9 Limitation of Liability.......................................................................................................... 6-15 6.2.10 Section 10 Term and Termination..................................................................................................... 6-15 6.2.11 Section 11 Notices............................................................................................................................. 6-16 6.2.12 Section 12 General............................................................................................................................ 6--16 n4oT0140 —A Confidential and Proprietary II