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/R\ R §,� COMMUNITIES. <br />� BOLDER FUTURES, <br />May 22, 2024 <br />Maricela Marquez, Rent Stabilization Division Manager <br />City of Santa Ana <br />Community Development Agency <br />20 Civic Center Plaza (M-26) <br />Santa Ana, CA 92701 <br />Via Email <br />PROPOSAL-A DMINISTER THE CITY'S RENT STABILIZATION AND JUST CAUSE EVICTION ORDINANCES AND <br />PROVIDE TR AINING, SUPPORT, AND GENERAL CONSULTING SERVICES <br />RSG, Inc. welcomes the opportunity to provide the City of Santa Ana ("City") with services related to the City's <br />Rent Stabilization and Just Cause Eviction Ordinance ("Ordinance"). It is our understanding that the City is <br />seeking a consultant to provide administrative services for the City's Just Cause Eviction and Rent Stabilization <br />Ordinance. In the next year, the City will be hiring additional program staff to staff the new Rent Stabilization <br />Division and we understand that RSG will help with training, implementation of the Ordinance, Rental Review <br />Board training, rental registration, and community outreach and engagement. The following details the scope <br />of services RSG will provide, the project team, and the fee schedule. <br />SCOPE OF SERVICES <br />RSG will perform the following Scope of Services: <br />Implementation <br />RSG is available to assist the City in the continued launch of the City's Ordinance, and to respond to public <br />inquiries as needed. It should be noted that RSG only has Spanish speakers on staff and would need to work <br />with the City to identify other translation services needed. We would work closely with the contacts that the <br />City already has. <br />•Content Creation -RSG can prepare ongoing program information for property owners and tenants, <br />including: <br />•maximum allowable rent increase, and <br />•letters to rental property owners. <br />•Workshops/Webinars -RSG can conduct up to two (2) workshops per month after the introduction <br />of any new provision to the ordinances. These workshops will be in-person and online in the form of <br />a webinar. They will be recorded and made available on the City website for future reference. The <br />workshops can be tailored to specific groups such as non-profits and tenants' organizations that may <br />assist renters with the Ordinance, and property owners and property managers. RSG will work with <br />the City to provide translation for these workshop/webinars in Spanish and Vietnamese. <br />•Written Notices to Tenants and Landlords/Owners -RSG can work with the City Attorney to prepare <br />and update required notices as identified in the Ordinance. <br />Ongoing Administration <br />RSG is available to administer the City's Ordinance on an ongoing basis, and continue to respond to public <br />inquiries as needed, including: <br />SAN DIEGO • LOS ANGELES • OAKLAND <br />170 Eucalyptus Ave., Suite 200, Vista, CA 92084 I 714.541.4585 I rsgsolutions.com <br />EXHIBIT 1