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Information Technology <br />www.santa-ana.org/departments/information-technology/ <br />Item # 13 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />October 1, 2024 <br />TOPIC: Enterprise Land Management System Software and Implementation Services <br />AGENDA TITLE <br />Approve Agreements with Carahsoft Technology Corp. and IK Consulting, LLC for <br />Enterprise Land Management System Software and Implementation Services <br />(Specification No. 24-087A) (General Fund and Non -General Fund) (Revive Santa <br />Ana) <br />RECOMMENDED ACTION <br />1. Authorize the City Manager to execute an agreement with Carahsoft Technology <br />Corp. for software subscription licensing, support, and training of Accela Civic <br />Platform planning, permitting, and licensing system, in an aggregate amount not to <br />exceed $1,800,000, for an initial one-year term beginning October 1, 2024, with <br />provisions for four optional one-year renewals. (Agreement No. A-2024-XXX) <br />2. Authorize the City Manager to execute an agreement with IK Consulting, LLC for <br />Accela Civic Applications implementation services, in an amount not to exceed <br />$1,107,445, for a 27-month term beginning October 1, 2024 and expiring December <br />31, 2026. (Agreement No. A-2024-XXX) <br />GOVERNMENT CODE §84308 APPLIES: Yes <br />DISCUSSION <br />The Santa Ana Property Information Network (SAPIN) is an internally developed land <br />management, permitting, and code enforcement system that was implemented in 2000 <br />to replace a problematic DOS -based permitting system that had been used by the City <br />since 1993. In 1999, members of the City's management team researched the software <br />applications that were available at the time and determined that none of them could <br />meet the functional business needs of the City of Santa Ana without heavy <br />customization and special add-ons. Therefore, the decision was made to internally <br />develop the SAPIN system to better meet the City's needs. Since 2000, the City has <br />been using the SAPIN system for plan checking, building permitting, building <br />inspections, Public Works permitting, and Code Enforcement case management. <br />