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K--= <br />� o -n8u D <br />P.O. Box 17661 Tucson, AZ 85731 <br />Phone: (520) 891-5376 or (520) 891-5319 <br />Fax: (520) 733-6282 admin@ikcpartners.com <br />Request for Clarifications for RFP No. 24-087A <br />Accela Civic Application Implementation Services <br />IK Consulting (IKC) provides the following clarification/updates, as requested, related to the above <br />referenced RFP. <br />1. Per the clarification request, the City will provide project coordinators and leads from each <br />division, to work directly with the proposer's staff for scheduling meetings and tasks. The City <br />intends to provide both a Project Sponsor and Steering Committee members to provide high- <br />level, attend to contract issues, and adder any items that cannot be resolved within the project <br />team. The City prefers the proposer's Project Manger to service as the sole Project Manager for <br />the project. Proposer's Project Manager also jointly serve as a lead business analyst. <br />A. This is acceptable to IKC. We can also confirm that IKC Project Managers are working project <br />managers and always serve both Project Manager and Lead Business Analyst roles on every <br />project. This approach allows us to maintain streamlined communication, enhance project <br />oversight, and ensure that both strategic and analytical needs are addressed seamlessly. <br />B. Proposed team members for this project include: <br />Missy Kern — IK Consulting, LLC <br />Santa Ana <br />Project Manager — Manage project keeping it on track and ensuring Santa <br />Project <br />Ana requirements are achieved while ensuring best practice is <br />Roles: <br />followed. <br />Lead Business Analyst— Define and implement sprint approach for <br />implementation. Conduct analysis sessions with key staff to define <br />gaps in the Civic Apps provided with Civic Platform and define <br />additional jurisdiction record needs. <br />Configuration Support— Provide assistance to configuration and scripting <br />staff for complex configuration needs. <br />Training — Core Team, End User and Administrator Training. <br />Similar <br />Chino, CA <br />Projects <br />Reference: Chase Jones <br />Roles: <br />ciones@cityofchino.org, (909) 334-3393 <br />Fort Worth, TX <br />Go -Live 2013— Reference no longer employed byjurisdiction <br />