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- 3 - <br /> <br /> <br /> <br /> <br />Introduction <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />1. This Master Service Agreement (MSA) is between the City of Santa Ana <br />and Blue Violet/Blueviolet/Lanmor Services (Blueviolet/Lanmor) <br />2. Blueviolet/Lanmor will provide City of Santa Ana installation and/or <br />equipment maintenance as identified in this MSA. <br />3. Blueviolet/Lanmor will use this MSA as a guide to insure standards are <br />followed during the installation and maintenance of City of Santa Ana <br />systems and equipment. <br />4. Blueviolet/Lanmor can provide burglary/fire monitoring for all sites that have <br />been visited to ensure proper installation and all zones verified