Laserfiche WebLink
Scope of Services <br />Contractor shall perform services as set forth below. <br />A. Contractor General Requirements <br />1. Provide security guard services at City events, including but not limited to Mid -Autumn, Plaza <br />Navidena, Tet Festival, and Santa Ana Fun Run. <br />2. Contracted security services will include a specific number of guards, post locations, and <br />security hours per event, which will be determined by Santa Ana Police Department and City <br />Special Event staff. <br />3. Contractor must be able to provide Security Guards for as -needed assignments within 24 <br />hours of notification from City Representative. <br />4. The contractor should be prepared to provide on -call security guards as needed by the City or <br />reduce service levels as determined at the City's sole discretion. <br />5. Orientation time is billable for no more than thirty (30) minutes. When multiple guards are <br />required, only the security guard supervisor will be paid for the orientation time. <br />6. Keep an updated and approved Security Guard list, which must include, but not limited to: <br />a) Full Name: First, Middle, Last <br />b) Photo: Current, face <br />c) Address: Residence <br />d) Phone Numbers: Contact <br />e) Security Guard Registration: current <br />f) CA driver's licenses: current <br />g) Experience: at least 12 months prior work experience as a registered security guard <br />7. Do not place any guards at any posts unless that guard is on the approved security guard list. <br />8. The City shall have the right to require the removal and replacement of the Contractor's staff <br />assigned to this contract. The City is not required to provide any reason, rationale or additional <br />factual information if it elects to request any specific key personnel be removed from <br />performing services under the awarded contract. The City shall review and approve the <br />appointment of the replacement for the Contractor's personnel. Said approval shall not be <br />unreasonably withheld. <br />9. At City's sole discretion, City may allow a security guard, who is removed from post <br />assignment, to be reassigned only after said security guard has been fully retrained or received <br />additional training at Contractor's sole expense and to City's satisfaction. <br />B. Contractor Staff Responsibilities & Requirements <br />