Item 14 - Furniture for Main Library Renovation Project

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Kimberly Barnow, Sales Executive Maria Castro, Senior Management Analyst, City of Santa Ana – Library Services Agency 26 Civic Center Plaza Santa Ana, CA 92701 On behalf of me and the Tangram and Steelcase teams, I would like to thank you for the opportunity to respond to the City of Santa Ana Library Renovation project. As your Sales Executive, I will be your primary point of contact, supported by a fantastic team of cross-functional experts. Collectively our team has over 50+ years of project and industry experience. We are committed to providing the support and service needed for a successful and rewarding facility and I have no doubt that we will succeed in providing a satisfying customer experience. There’s a chance we may not be your lowest bid. Tangram’s reputation in the industry, our ability to be a single resource for multiple applications, and the desire to be our client’s business partner vs. a furniture dealer come with deliverables that go far beyond the price of furniture, equipment, and construction. I would like to highlight just some of the value services that differentiate Tangram from our competitors. • Value Engineering – We realize there’s often a need for a value engineered approach. We would be happy to be a collaborative partner for any value engineering needs should they arise. Our vendor relationships and strong presence in the market allow us leverage as it relates to pricing, lead times, and any warranty/service issues which may arise. • Pricing – For a significant portion of the Steelcase package we were able to negotiate additional discounting above and beyond the national Sourcewell contract resulting in additional savings. • Project Team Experience – You will see your team’s organizational chart in the attached submittal. Collectively we have over 50 years of experience working on education, healthcare, government, and commercial projects. • Installation Issue Managements – Punch list items are addressed in real-time throughout the installation and are communicated between the installation and operations teams. • Daily Progress Reports – You will be provided a daily progress report, including photos, describing the work completed and what you can anticipate for the following day. This will take place for the duration of the project installation and until punch list items have been resolved. Thank you very much for this opportunity and we look forward to your feedback. If you have any questions or clarification needed on our proposal, don’t hesitate to reach out. Sincerely, 4Tangram Interiors | City of Santa Ana