Item 14 - Furniture for Main Library Renovation Project

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Design & Implementation Our most essential self-imposed requirement is to provide a creative, out-of-the box client experience as we find, profile, and select the hundreds of different products that will constitute the Furniture Package. By nature, we are not prescriptive in our approach to envisioning our clients’ environments, or the products that follow. Our ideal scenario is to work shoulder-to-shoulder in formulating the solution set with the integrated team, utilizing our human and digital resources to their highest potentials. Due to our wide range of experience and knowledge as it relates to vendor and material providers, we can iterate quickly and tailor solutions to a client’s budget, functionality demands, and aesthetic aspirations. Our experience tells us that clients quickly recognize the difference between cost and value. Therefore, instead of chasing a low cost, we leverage our creative team to create and propose several options for consideration, spanning the range of cost, function, and aesthetic. Once you’ve focused on a narrower group of selections for each item, we then create a competitive environment between manufacturers, leveraging for their best discounted cost. Our team operates best when we are involved upstream in the Design Development process. A furniture design package has four defining values: functionality, aesthetic, cost and desired user experience. Because we are the experts as it relates to our products, their purpose, and the wide range of solutions in the marketplace, our expertise is best leveraged early in the process, when real progress in all four defining values can be made through a communicative process. We seamlessly integrate our internal team into the larger project team in order to foresee changes to the schedule and plan accordingly. Should the schedule become compressed (which happens quite often) we increase manpower to accommodate the requirements of the schedule. In the event that we are being asked to work multiple shifts and incur overtime, we create the applicable cost-scenarios within 48 hours of receiving schedule notification. Cost and schedule are further managed by our infrastructure, as well as that of our partners. Steelcase’s SAP-driven back-end system allows us a great deal of flexibility with regards to scheduling our direct shipments of furniture for installation. By using direct shipments, we avoid costly and time- consuming warehousing and double-handling. As one of the largest provider of contract furniture dealers in Southern California, we receive the best pricing from our installation subcontractors, which is passed onto you in the form of lower install costs and/or higher degrees of service, as well as follow-up during installation. We also use our position as a Top 5 Steelcase dealer nationwide to leverage for best pricing with our top partners. This gives us the control and flexibility to tailor our costs to the budgetary demands of our clients. USER COMFORT ADJUSTMENTS A RANGE OF COSTS, FUNCTIONS + AESTHETICS EARLY INVOLVEMENT SCHEDULE CONTROL ACHIEVING THE BEST PRICING 27Tangram Interiors | City of Santa Ana