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(9) <br />CITY OF SANTA ANA <br />The proposal must be completely responsive to the RFP. Incomplete proposals will be deemed <br />as nonresponsive and will be rejected. The City reserves the right to reject any or all proposals <br />submitted and no representation is made hereby that any commitment will be awarded pursuant <br />to this RFP or otherwise. <br />PLEASE NOTE: <br />All forms above must be signed by a representative of the Firm that is legally <br />authorized to contractually bind the Proposer. <br />• City will not waive notarization requirement when applicable on any of the required <br />attachments. <br />VII. REFERENCES <br />Contractor shall provide three (3) references from other similar public agencies for which services <br />similar to those specified in this RFP have been performed, including contact names and <br />telephone numbers. Use ATTACHMENT B — References. The respondent grants permission <br />for the City to contact any individuals listed as references. <br />City may disqualify a Proposer if. <br />• References fail to substantiate Proposer's description of services and <br />deliverables provided; or <br />• References fail to support that Proposer has a continuing pattern of providing <br />capable, productive, and skilled personnel, or <br />• City is unable to reach the point of contact with reasonable effort. It is the <br />Proposer's responsibility to inform the point of contact(s) of normal City <br />working hours. <br />VIII. MINIMUM SCOPE AND LIMIT OF INSURANCE <br />See EXHIBIT H — Sample Agreement <br />IX. SELECTION PROCEDURES & CRITERIA <br />A. Evaluation: The City will establish a proposal review committee. The review committee will <br />evaluate proposals based on the response to the RFP, which includes adherence to outlined <br />directions and format, and the City evaluation criteria set forth below. <br />