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While all of our Interpreters are qualified Community Interpreters, if the Interpretation requested <br /> necessitates the use of a Certified Interpreter (a higher level of expertise and proficiency in the <br /> Industry), the Rates are: Half Day (3 hours) or Full Day (6 hours) at$450 (four hundred fitly dollars) <br /> and$900 (nine hundred dollars),respectively. <br /> The Interpretation Services above are for both in-person and/or video remote interpretation. <br /> CERTIFICATIONS <br /> See ATTACHMENTS. <br /> REFERENCES <br /> See ATTACHMENT B. <br /> INNOVATIVE PRODUCT/ SERVICE SUGGESTIONS <br /> In addition to the services contained in this Proposal, and integrally related to the BACI{GROUND Section <br /> above, Dr. Cesar Vargas is able and willing to provide related training to City staff in Translation & <br /> Interpretation, in order to minimize the use of consultants and better prepare the staff to provide these <br /> services, saving the City money in the future, and bringing a more qualified workforce with a heightened <br /> sense of belonging and pride of service. This has been a topic of conversation at previous City Council meetings <br /> to reduce future costs to the City. <br /> Additionally, a great way to significantly enhance our community's inclusivity and accessibility would be <br /> through the development of a Language Access Plan(LAP) for the City of Santa Ana. <br /> A Language Access Plan goes beyond this Proposal; it is a comprehensive framework designed to ensure <br /> that individuals who speak languages other than English can access public services and participate fully in <br /> community life. It encompasses a range of strategies, including the translation of written materials,provision <br /> of interpretation services, and, as stated in the first paragraph above, training for staff on cultural <br /> competency. The goal is to bridge the communication gap between service providers and the diverse <br /> communities they serve. <br /> Implementing a LAP in Santa Ana can bring numerous benefits. It not only demonstrates our commitment to <br /> equity and inclusion but also significantly improves the quality of life for residents with limited English proficiency. <br /> By ensuring that vital information and services are accessible in the most prevalent languages spoken in our <br /> community, such as Spanish and Vietnamese, we can foster a more engaged and informed citizenry. <br /> Moreover, a well-executed LAP can lead to increased community involvement. When residents feel heard <br /> and understood, they're more likely to participate in public meetings, access city services, and contribute to <br /> community dialogues. This active engagement is crucial for building a vibrant, cohesive community. <br /> 6 of 7 <br />