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• <br /> CONTINENTAL INENTAL DVBE <br /> INTERPRETING • 2013 <br /> Exceptions & Modifications <br /> EXCEPTIONS TO PRICING PROPOSAL <br /> Please note that Continental Interpreting Services, Inc. is not bidding on Over-the-Phone Telephonic Interpreting or <br /> Closed Captioning. <br /> MODIFICATIONS <br /> The additional modifications apply to our proposal: <br /> • Minimums for services(as noted in the Attachment A-2): <br /> o Interpreting services: 2 hours <br /> o Document translation: 400 words <br /> • Cancellation policy: <br /> o We request to add a 24-hour cancellation policy to the agreement instead of the 3-hour cancellation <br /> policy. <br /> • Other considerations: <br /> o More than 1 interpreter is needed for any simultaneous interpreting assignments over 1-1.5 hours. <br /> o Rush fees for requests made within 0-24 hours may incur 0-50% rush fee to be approved by the City <br /> at the time of the request. Rush fees are based on language, location, or length of document. <br /> 800.201.7121 <br /> info@cis-inc.corn <br /> 10 <br />