ACCELA, INC. (CARAHSOFT TECHNOLOGY CORP.)

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Acre La withholding or similar governmental assessments of any nature(collectively,"Taxes"). If any such Taxes are owed or payable for such transactions,they shall be paid separately by Customer without set-off to the fees due Accela. 3.2 Purchases from Authorized Resellers. In the event that Customer has purchased any products or services through a reseller,subject to these terms,any separate payment arrangements and terms shall be exclusively through such reseller and Accela is not a party to such transactions.Accela's sole obligations are set forth herein and Customer acknowledges that its rights hereunder may be terminated for non-payment to such third party. 4. CONFIDENTIALITY. As used herein, "Confidential information" means all confidential information disclosed by a one party to this Agreement to the other party of this Agreement whether orally or In • writing,that Is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. However,Confidential information will not include any information that: (i) is or becomes generally known to the public without breach of any obligation owed to the disclosing party; (li)was known to the receiving party prior to its disclosure without breach of any obligation owed to the disclosing party; (III)is received without restriction from a third party without breach of any obligation owed to the disclosing party; or(iv)was Independently developed by the receiving party. Each party will use the same degree of care that it uses to protect the confidentiality of its own confidential information of Ike kind (but in no event less than reasonable care) not to disclose or use any Confidential Information except as permitted herein, and will limit access to Confidential information to those of its employees, contractors and agents who need such access for purposes consistent with this Agreement and who are bound to protect such Confidential information consistent with this Agreement.The receiving party may disclose Confidential Information if it is compelled by law to do so, provided the receiving party gives the disclosing party prior notice of such compelled disclosure(to the extent legally permitted)and reasonable assistance, at the disclosing party's request and cost,to contest, limit,or protect the disclosure. 5. CUSTOMER DATA. 5.1 Ownership.Customer reserves all its rights,title,and Interest in and to the Customer Data. No rights are granted to Accela hereunder with respect to the Customer Data, except as otherwise set forth explicitly in Section 5. 5.2 Usage. Customer shall be responsible for Customer Data as entered Into,applied or used In the Subscription Services. Customer acknowledges that Accela generally does not have access to and cannot retrieve lost Customer Data. Customer grants to Accela the non-exclusive right to process Customer Data (including personal data)for the sole purpose of and only to the extent necessary for Accela: (I)to provide the Subscription Services; (ii)to verify Customer's compliance with the restrictions set forth in Section 2.4(Restrictions on Use)if Accela has a reasonable belief of Customer's non-compliance; and (iii) as otherwise set forth in this Agreement.Accela may utilize the information concerning Customer's use of the Subscription Services(excluding any use of Customer's Confidential information)to improve Subscription Services, to provide Customer with reports on its use of the Subscription Services,and to compile aggregate statistics and usage patterns by customers using the Subscription Services, 5.3 Use of Aggregate Data. Customer agrees that Accela may collect, use and disclose Aggregate Data derived from the use of the Subscription Services for industry analysis, benchmarking, analytics, 20201023