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W � Consultingg <br /> P.O. Box 17661 Tucson, AZ 85731 <br /> Phone: (520) 891-5376 or (520) 891-5319 <br /> Fax: (520) 733-6282 admin@ikcpartners.com <br /> July 11, 2024 <br /> Jack Ciulla, Chief Technology Innovations Officer <br /> City of Santa Ana—Information Technology <br /> 20 Civic Center Plaza <br /> Santa Ana, CA 92701 <br /> Enclosed is our response to the Accela Civic Application Implementation Services, <br /> Request for Proposal No. 24-087A for the City of Santa Ma. <br /> IK Consulting, LLC is a Gold Certified Professional Services Partner with Accela, Inc., <br /> established in Tucson, Arizona in May 2002 by Connie Ingram and Missy Kern.With over <br /> 25 years of experience each working in Land Management departments in Arizona, our <br /> founders have supported various jurisdictions with Accela software since 1994. <br /> From Permits Plus to Accela Automation to the current Civic Platform software, IK <br /> Consulting's founders have been configuring, implementing, migrating, and supporting <br /> Accela Software for nearly 30 years. We have successfully executed numerous data <br /> conversions from Accela's Legacy Permits Plus software, as well as from other software <br /> programs and spreadsheet tracking systems. <br /> IK Consulting is a Limited Liability company and is certified as a Woman-Owned Small <br /> Business with the U.S. Small Business Administration. Our primary expertise lies in <br /> Accela software including Civic Platform, Accela Citizen Access, Accela Mobile and <br /> Accela GIS. <br /> Primary contact for this RFP process: Proposed Project Manager this project: <br /> Melissa Kern Connie Ingram <br /> PO Box 17661 PO Box 17661 <br /> Tucson,AZ 85731 Tucson, AZ 85731 <br /> missy.kemAikcpartners.com connie.ingramt2 ikcpartners.com <br /> (520) 891-5376 (520) 891-5319 <br /> This response is being presented by IK Consulting, LLC, with Gray Quarter, Inc. as <br /> subcontractor. Gray Quarter is also a Certified Professional Services Partner with Accela, <br /> Inc. Their company is owned by managing partners John Schomp, Dane Quatacker and <br /> Larry Cooper. While IK Consulting, LLC will be actively managing all aspects of this <br /> project, Gray Quarter, Inc will be handling many of the interfaces and the data conversion <br /> from the City's existing Santa Ana Property Information Network system (SAPIN). The <br />