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ACCELA CIVIC APPLICATIONS IMPLEMENTATION SERVICES <br /> REQUEST FOR PROPOSALS NO. 24-087A <br /> CITY OF SANTA ANA, CA <br /> Section 1 —Executive Summary <br /> IK Consulting,LLC(IKC)is a software services company and an Accela Gold Professional Service Partner, <br /> specializing in the implementation, development,training and on-going support of Software and many 3`d <br /> party integrated services since 2002. <br /> This implementation proposal is a combination of efforts between IKC and Gray Quarter, Inc. (Gray <br /> Quarter) via subcontract between our two companies; with IKC acting as prime and Gray Quarter as <br /> subcontractor. With this blend of expertise and experience,we are confident that the City of Santa Ana will <br /> achieve the most successful implementation possible. <br /> IKC's founders both worked for over 20 years for Planning and Land Development departments within <br /> Arizona agencies. Our strength lies in the combination of our meticulous approach to understanding client <br /> needs,our wealth of hands-on industry experience and our unwavering commitment to customer success. <br /> The IKC and Gray Quarter teams of seasoned professionals bring a diverse array of skills and expertise; <br /> ensuring a comprehensive perspective that drives results. <br /> What truly sets IKC and Gray Quarter apart is our dedication to customer success. We view our clients as <br /> partners on a shared journey, and your success is our ultimate goal. Our collaborative approach means we <br /> don't just deliver effective solutions,we forge lasting relationships that extend beyond the project's scope. <br /> We're committed to being accessible,responsive,and adaptable ensuring that your evolving needs are met <br /> with agility and precision. <br /> Page <br />