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They specialize in the technical aspects of software implementations with the proven experience required in the most challenging projects. Armed with in-depth enterprise platform knowledge as well as familiarization with the latest emerging technologies,they bring the tools necessary to complete tasks with efficiency and precision. Gray Quarter resources have worked with and designed in a variety of architectures in previous projects and their team is able to successfully complete all phases of a Permitting and Licensing Implementation: analysis, development, configuration, testing, maintenance, training, and administration. The IKC and Gray Quarter Teams IKC and Gray Quarter founders have successfully worked together on multiple projects including(but not limited to): Chino,CA Huntington Beach,CA Prescott Valley,AZ Santa Rosa, CA Washington County,MD Washington County,OR West Sacramento,CA Collectively, we have worked with more than 200 jurisdictions. Section 3—Company Qualifications IKC's founders began their journey with Land Management System (LMS) software over 30 years ago while working for Pima County (an Arizona jurisdiction), as end users in the Planning and Development Services department. As previous LMS users we understand the ins and outs of business processes related to Land Management/Land Development from a functional perspective, not just a software prospective. The knowledge was then extended further, to the software side, as Accela's software became the first migration we participated in back in 1994 and we have been working with Accela software ever since. This hands-on experience allows us a unique understanding of the needs and requirements of government agencies and our 30 years of working with LMS systems allows us in-depth knowledge of the needs, uses and best practices for Land Management/Land Development needs. Over the past 22 years, IKC staff has worked with numerous City,County and State jurisdictions across the United States providing services from support to system enhancement to full system implementation and data conversion for Accela software. We currently offer support to their Legacy Permits Plus software,but more predominately we provide services for jurisdictions using the current Accela Civic Platform software —versions up to,and including,the most current version 24.1. Implementation services that we have been successfully providing for full implementations similar to this Request for Proposal include: • Project Management • Business Process Analysis • System Configuration • System Scripting • Data Conversions • Report Development(SSRS and Crystal Reports) • Electronic Document Review Configuration Page 3