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. CITY OF SANTA ANA <br /> EXHIBIT I <br /> SCOPE OF SERVICES <br /> Contractor shall perform services as set forth below and per Exhibit VI Furniture Specifications. <br /> 1. Contractor shall provide a dedicated local representative. <br /> 2. Contractor shall review drawing for completeness, accuracy, and proper application of product <br /> prior to installation. <br /> 3. Defective/Damaged Products/Missing Parts: Contractor shall notify City of defective <br /> /damaged / missing part products prior to delivery and place such products on re-order. <br /> Contractor shall notify City of lead time on re-ordered products. <br /> 4. Partial Shipments: Partial shipments will not be accepted by the City unless authorized by <br /> the City. <br /> 5. Manufacturer/Factory Delays: Contractor shall notify City of any manufacturer/factory delays. City <br /> reserves the right to cancel orders due to manufacturer/factory delays, if it is in the best interest <br /> of the City. The City may elect to cancel order and seek equivalent product from another course. <br /> The Contractor shall be held liable for price difference and the City may seek damages. <br /> 6. Missing Parts: At City's request, Contractor shall provide usable and good quality loaner <br /> furniture for City's use until missing parts are received and successfully installed to the <br /> satisfaction of the City. <br /> 7. Warehousing: Contractor(s) shall have the capacity to provide storage for office furniture <br /> ordered by the City when a project delay occurs. The Contractor(s) must provide <br /> warehousing at no cost to the City for a minimum of thirty (30) days. Please provide a monthly <br /> fee (to include any associated labor)for storage costs following the 30 days on Attachment J — <br /> Furniture Bid Form. <br /> 8. Any damage to City property incurred by Contractor will be repaired at the Contractor's expense <br /> and any repairs will not be accepted unless approved by City. <br /> 9. Contractor shall pre-inspect furniture for quality, damages and/or completeness or order prior to <br /> scheduling delivery. <br /> 10. Contractor is responsible for the disposal of all packaging materials from products ordered by <br /> the City off and on City site. All trash and debris must be removed and disposed each day of <br /> installation in an appropriate manner. <br /> 11. Uncrating at location of delivery will not allowed unless authorized by City. <br /> 12. Furniture shall be delivered blanket wrapped, unwrapped, assembled, set in place, wiped clean <br /> of all fingerprints and function demonstrated to City. <br /> 13. Contractor shall ensure delivery site is left in a clean and orderly manner after installation is <br /> complete. <br /> City of Santa Ana RFP 24-080A Page 19 of 42 <br />