YAMADA ENTERPRISES (J. K. MIKLIN, INC.)

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• t. CITY OF SANTA ANA EXHIBIT I SCOPE OF SERVICES Contractor shall perform services as set forth below and per Exhibit VI Furniture Specifications. 1. Contractor shall provide a dedicated local representative. 2. Contractor shall review drawing for completeness, accuracy, and proper application of product prior to installation. 3. Defective/Damaged Products/Missing Parts: Contractor shall notify City of defective /damaged / missing part products prior to delivery and place such products on re-order. Contractor shall notify City of lead time on re-ordered products. 4. Partial Shipments: Partial shipments will not be accepted by the City unless authorized by the City. 5. Manufacturer/Factory Delays: Contractor shall notify City of any manufacturer/factory delays. City reserves the right to cancel orders due to manufacturer/factory delays, if it is in the best interest of the City. The City may elect to cancel order and seek equivalent product from another course. The Contractor shall be held liable for price difference and the City may seek damages. 6. Missing Parts: At City's request, Contractor shall provide usable and good quality loaner furniture for City's use until missing parts are received and successfully installed to the satisfaction of the City. 7. Warehousing: Contractor(s) shall have the capacity to provide storage for office furniture ordered by the City when a project delay occurs. The Contractor(s) must provide warehousing at no cost to the City for a minimum of thirty (30) days. Please provide a monthly fee (to include any associated labor)for storage costs following the 30 days on Attachment J — Furniture Bid Form. 8. Any damage to City property incurred by Contractor will be repaired at the Contractor's expense and any repairs will not be accepted unless approved by City. 9. Contractor shall pre-inspect furniture for quality, damages and/or completeness or order prior to scheduling delivery. 10. Contractor is responsible for the disposal of all packaging materials from products ordered by the City off and on City site. All trash and debris must be removed and disposed each day of installation in an appropriate manner. 11. Uncrating at location of delivery will not allowed unless authorized by City. 12. Furniture shall be delivered blanket wrapped, unwrapped, assembled, set in place, wiped clean of all fingerprints and function demonstrated to City. 13. Contractor shall ensure delivery site is left in a clean and orderly manner after installation is complete. City of Santa Ana RFP 24-080A Page 19 of 42