Item 11 - Agreement for Eviction Prevention Program with Families Forward, Inc.

Home Browse Search

1 Services Provided Families Forward’s Eviction Prevention Program will provide all services laid out in Exhibit 1 –Scope of Services. Based on our history of providing similar programs throughout the county, including in the City of Santa Ana, Families Forward is well poised to implement an effective program on day one of the grant term. While providing direct financial assistance to families with past-due rent payments who are facing imminent eviction will be paramount, what sets Families Forward apart is our ability to provide additional eviction prevention services to those clients. Through this grant, Families Forward will serve any individual or family from Santa Aana seeking eviction prevention services Families Forward’s supportive services include case management, housing navigation, mental health counseling, career coaching, financial literacy education, connection to legal services and access to basic needs like our food pantry. All our services are of the highest quality while also being voluntary and tailored to meet the needs of each household. By being able to provide these wrap-around services in tandem with direct housing subsidies, Families Forward sets clients up for lasting success. As an Access Point for the Central Service Planning Area, and with an easily accessible office located in Santa Ana (1801 E Edinger Ave, Suite 100, Santa Ana) Families Forward has the local presence and knowledge to serve the entire Santa Ana community, and the background, structure, and experience to provide prevention services to all Santa Ana residents. Due to the high barriers of families, the Families Forward team updated our service model to include a multi-disciplinary CARE Team. Through this model, a CARE Team from diverse specialties comes together to coordinate and offer comprehensive services to each resident through their case managers, housing resource specialists, career coaches, and mental health therapists. Residents needed significant resources and team support to achieve permanent housing goals. After implementing our multi-disciplinary CARE Team model, residents began to see increased success in stabilizing housing insecurity. Families Forward CARE Team connected Santa Ana residents to broader emergency shelter resources, longer-term rental subsidy resources like rapid re-housing when needed, and increased the number of residents obtaining permanent housing. Overall, the CARE Team helps to provide at-risk residents with housing stabilization, case management, linking families to relevant resources in the community, and establishing and maintaining relationships with partner agencies, community members, and other homeless service providers. EXHIBIT 2