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RATTLE TECH, LLC
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Last modified
3/17/2025 4:01:05 PM
Creation date
1/6/2025 4:28:08 PM
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Contracts
Company Name
RATTLE TECH, LLC
Contract #
A-2024-202
Agency
Information Technology
Council Approval Date
12/3/2024
Expiration Date
12/31/2025
Insurance Exp Date
8/30/2025
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RATTLE <br />TECH <br />Cost Proposal <br />CIVTAAPP PLANS <br />Full Plan Comparison: <br />https://www.civitaapp.com/pricing/#fuIIPIan <br />Civita App — For Residents: <br />Residents can create issues from the Civita App <br />Civita Community Pro <br />350 <br />Civita Commutur <br />1000 <br />Employees can create work orders from Civita Cloud <br />Included <br />Included <br />Auto -assign work orders to field tech / employee <br />Included <br />Included <br />Track history of work orders <br />Included <br />I Included <br />Work orders show geo tagged location of images submitted I <br />Included <br />Included <br />Up to 5 images can be uploaded per work order I <br />Included <br />Included <br />Employees can create issues / work orders from Civita Field <br />Service App <br />I Included <br />Included <br />Reassign work orders to field tech / employee <br />I Included <br />Included <br />View assigned work orders <br />Included <br />I Included <br />View work order details and location <br />Included <br />I Included <br />Update work orders <br />Included <br />I Included <br />Manage community engagement <br />Included <br />I Included <br />Update banners and sliders on the app <br />Manual <br />I API / Scraping <br />Define issue categories <br />Included <br />I Included <br />Update to manage community engagement <br />Included <br />I Included <br />Allow community members to create accounts <br />Included <br />Included <br />GEO fence the allowable issue submission range <br />I Included <br />Included <br />Update community pages <br />I Manual <br />API / Scraping <br />Ability to pull data from APIs or scraping data to reduce data <br />entry <br />Manual <br />API / Scraping <br />Calendar <br />Manual <br />I API / Scraping <br />* Text notifications to community members— issue status <br />2,500/month <br />51000/month <br />** Email notifications to community members— issue status <br />30,000/month <br />70,000/month <br />*** Storage I <br />5 Gb <br />10 Gb <br />In-app push notifications I <br />Included <br />Included <br />Automatic image recognition I <br />N/A <br />Included <br />Advanced analytics I <br />N/A <br />Included <br />$2,500.00 <br />5,000.00 <br />$ <br />Set-up and deployment <br />(includes up to 15 hrs.) <br />(includes up to 30 hrs.) <br />NOTE: Additional Tez7:$0.035 • ** Additional Enroile:$0.005 ***Additional Storage:$0.35per Gaper month <br />*** Additional issues: $25 per 1,000 tickets per month*** <br />Rattle Tech LLC — Confidential 15 <br />659 W Woodbury Rd Altadena, CA. 91001 <br />www.RattleTech.com <br />
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