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And finally, the WORK Center is committed to serve its local employer customers at the <br />highest level possible has benefited both job seeker and employers. Staff is committed to <br />100% employer satisfaction and responds to all local employer job openings and screen and <br />supply strong job candidates to the prospective employer either through internal sources or <br />through partner referrals. Local employers know that they will get fast, responsive results <br />from the WORK Center staff. <br />The Santa Ana Workforce Development Board has discussed possible procurement of <br />Career Services and felt they would have little control over the level or responsiveness or <br />commitment to employer services, concerned with actual delivery of client services as well <br />as having them struggle with maintaining the reputation for delivering on its promises <br />which in the long run could jeopardize the benefits to both participants and employers. <br />3. Describe the Basic and Individualized Career Services the Local Board or administrative <br />entity will provide as well as their past experience providing these services. <br />The following basic career services are provided at the WORK Center: <br />Orientation <br />Job fair information <br />Resume workshops <br />Use of resource room <br />Financial Aide Info <br />Initial assessment <br />Assistance with resumes <br />Job search workshops <br />Provision of LIVII data <br />Support Services Info <br />Job search and placement assistance <br />Info on training providers <br />Referrals to partner agencies <br />UI and SSI general information <br />On site employer recruitments <br />Individualized career services provided at case management level include: <br />Individual counseling <br />Skills assessment <br />WEX/Transitional jobs <br />Referral to job corps <br />On-the-job training <br />Career guidance/planning Referrals to apprenticeships <br />Interest and aptitude testing Referrals to training programs <br />Development of IEP Referrals to WIOA Title IB training <br />ABE/ESL classes Referrals to Adult Ed. <br />Customized training <br />The WORK Center has successfully provided all the services listed above and met or <br />exceeded state performance goals since 1987 to present under federal workforce grants <br />JTPA, WIA, and currently WIOA. <br />Page 5 of 7 <br />