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And finally, the WORK Center is committed to serve its local employer customers at the <br /> highest level possible has benefited both job seeker and employers. Staff is committed to <br /> 100%employer satisfaction and responds to all local employer job openings and screen and <br /> supply strong job candidates to the prospective employer either through internal sources or <br /> through partner referrals. Local employers know that they will get fast, responsive results <br /> from the WORK Center staff. <br /> The Santa Ana Workforce Development Board has discussed possible procurement of <br /> Career Services and felt they would have little control over the level or responsiveness or <br /> commitment to employer services, concerned with actual delivery of client services as well <br /> as having them struggle with maintaining the reputation for delivering on its promises <br /> which in the long run could jeopardize the benefits to both participants and employers. <br /> 3. Describe the Basic and Individualized Career Services the Local Board or administrative <br /> entity will provide as well as their past experience providing these services. <br /> The following basic career services are provided at the WORK Center: <br /> Orientation Initial assessment Job search and placement assistance <br /> Job fair information Assistance with resumes Info on training providers <br /> Resume workshops Job search workshops Referrals to partner agencies <br /> Use of resource room Provision of LMI data UI and SSI general information <br /> Financial Aide Info Support Services Info On site employer recruitments <br /> Individualized career services provided at case management level include: <br /> Individual counseling Career guidance/planning Referrals to apprenticeships <br /> Skills assessment Interest and aptitude testing Referrals to training programs <br /> WEX/Transitional jobs Development of IEP Referrals to WIOA Title IB training <br /> Referral to job corps ABE/ESL classes Referrals to Adult Ed. <br /> On-the-job training Customized training <br /> The WORK Center has successfully provided all the services listed above and met or <br /> exceeded state performance goals since 1987 to present under federal workforce grants <br /> JTPA, WIA, and currently WIOA. <br /> Page 5 of 7 <br />