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Understanding Scope of Services <br />Staffing Strategy <br />The chart below is how our team at Pro Safety & Rescue identifies capable and qualified rescue team <br />members that can be assigned for projects for the City of Santa Ana meeting the RFP requirements. <br />This process helps verify that right team members are always on your projects and who the <br />responsible team members are for achieving excellent customer service. <br />Additionally, we conduct After Action Reports (AAR) for our projects, seeking the input from our clients <br />and rescue team in order to identify areas that our team is serving great in and other areas that we <br />could improve in effort to create a frictionless relationship. Our team seeks to truly be servant leaders <br />to our clients. <br />RACI MATRIX / CONFINED SPACE RESCUE SERVICES + RD <br />PRO SAFETY & RESCUE <br />SERVICES OSVALLNNN(O NOIi WALCN RESCYFP4N JLA SOS <LMOSPN EIRE WAICN <br />tl;�„�;;�,� ;' MONROPIHG MONILORIN6 <br />�. ©©©© �.. a....�....... __..fie_. <br />�0 <br />A contact list of all Pro Safety & Rescue Team members on location will be communicated daily <br />ry " °' <br />RESPONSIBLE 13 <br />ACCOUNTABLE CONSULTED INFORMED <br />:: <br />