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32. <br /> <br />PROBLEM STATE,lENT (Continued) <br /> <br />given situation which becomes progressively more critical <br />as the quantity of events increases. Recent departmental <br />studies have indicated a dispatch to field unit arrival <br />response time average of 3-1/2 minutes to an emergency <br />call, 5-1/2 minutes to an urgent call and 8-5/4 minutes <br />to a routine call. Reco~.ended response time to an emer- <br />gency call is less than 2 minutes.(1) Reduction of the re- <br />sponse time must include other considerations such as: <br />time for recording and analyzing the incoming call for <br /> <br />needs and priorities, location of field <br />close to the incident and re-allocation <br />essary to respond to the call. <br /> <br />units geographically <br />of resources nec- <br /> <br />It is apparent from the previous discussion that the actions <br />taken by the Police Department must not only be effective <br />and efficient, but also decisive. In examining the system <br />currently in use by the Santa Ana Police Department, it <br />rapidly becomes obvious that the system in use is outdated, <br />inefficient, and comparatively expensive to operate compared <br />to methods and technology now available at very reasonable <br />costs. These new approaches permit a much faster, accurate <br />and reliable implementation of combined systems that were <br />prohibitively expensive just five years ago. Although the <br />same management problems exist in all la%~ enforcement agencies, <br /> <br />(1) <br /> <br />Municipal Police A~inistration, 1969 Edition <br /> <br /> !~ - <br /> <br /> <br />