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CITY OF SANTA ANA TYPIST CLERK II DEFINITION Under general supervision, performs skilled typing and a wide variety of moderately difficult and complex general clerical work or a more limited variety of difficult and responsible clerical work of a specialized nature; and performs other related work as required. ~MPLES OF DUTIES ] n rough drafts, general instructions, machine transcriptions, or information assembled from , lous sources, types and proofreads correspondence, reports, records, documents and a variety o, other materials frequently involving a high incidence of statistical data and technical terminology and/or requiring independent judgement in determining proper format; may compare routine correspondence; assists public at a counter or by telephone, by furnishing information, explaining and interpreting established policies and procedures or regulations, receiving and resolving or referring complaints, and conducting general transactions such as processing applications, issuing licenses and permits, providing copies of public records, etc.; estab- lishes and maintains filing and indexing systems; prepares and maintains moderately complex operating, fiscal, budgetary, personnel and/or payroll records; sorts, checks, tabulates, and abstracts or summarizes statistical and other data; may prepare payrolls, check and verify bills and receive and account for money; maintains stock levels of stationary supplies and prepares requisitions and purchase orders; operates office equipment such as adding, calcu- lating and duplicating machines and data entry/video display terminals; may be assigned to review work of other clerical employees and assist in training new workers; may perform duties of higher level clerical classifications in a training or relief capacity. DISTINGUISHING FEATURES OF THE CLASS This is a broad, experienced-level Typist Clerk class. The use of typing skills is essential to the satisfactory performance of the work of all positions in this class, although degree of usage and difficulty may differ among positions. Incumbents work without close supervision and within framework of established policies and procedures, are expected to perform varied clerical work of moderate difficulty snd complexity with only occasions1 instruction or assistance. Adequate performance at this level requires a good knowledge of specific laws, regulations, policies and procedures pertaining to area of assignment and the use of initiative and independent Judgement in selecting proper work methods, conducting transactions with public and solving routine problems based on knowledge gained through experience. Work is reviewed through internal controls and observation of results obtained. RECOMI~NDED MINIMUM QUALIFICATIONS Education and experience equivalent to graduation from high school and one year of typing and varied office clerical work or any equivalent combination of training and experience which provides the following abilities, knowledge and skills: AF~.ITY TO: type at a corrected rate of no less than 50 words per minute from clear copy; rapidly and accurately from machine transcriptions; understand and carry out moderately lex oral and written instructions; perform assignments without close supervision; learn, rpret and explain specific regulations, policies and procedures; maintain moderately cc. lex records and prepare reports from such records; use correct gra~r and spelling; make accurate and rapid computations and comparisons; effectively meet the public in situations requiring tact and poise; work harmoniously with other employees. KNOWLEDGE OF modern office practices, procedures, equipment end clerical techniques. SKILL IN the operation and care of modern typewriters and other office equipment. 36