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shall be closed on Sundays and holidays. The CONTRACTOR shall have <br />an answering machine in operation after normal business hours, and <br />on Sundays and holidays thus enabling the public to leave a <br />message. The CONTRACTOR shall have the capability of responding to <br />the public in English and Spanish during office hours. <br /> <br /> (b) CONTRACTOR may charge a delinquency fee of not more than <br />ten (10%) percent per month on accounts which have not remitted <br />required payments within 30 days after the date of billing. Should <br />payment not be received within 45 days of billing, CONTRACTOR shall <br />notify said Customer on forms approved by the CITY that services <br />may be discontinued 15 days from the date of the notice if payment <br />is not made before that time. Upon payment of the delinquent fees, <br />CONTRACTOR shall resume collection on CONTRACTORS next regularly <br />scheduled collection day. CONTRACTOR shall provide the CITY with <br />a bi-weekly list indicating the Customers which have had service <br />ceased due to nonpayment. <br /> <br />32. SUPERVISION: <br /> <br /> Performance of each of the provisions of this Agreement shall <br />be under the direction and supervision of the Executive Director. <br />The CONTRACTOR shall furnish the Executive Director every <br />reasonable opportunity of ascertaining whether or not the work is <br />performed in accordance with the requirements of this Agreement. <br />The CONTRACTOR shall designate a person to serve as agent and <br />liaison between its organization and the CITY and shall maintain a <br />telephone and a means for contact at all times during periods of <br />strike or other emergencies. The Executive Director may inspect <br />the CONTRACTOR's operations, facilities and equipment at any <br />reasonable time and the CONTRACTOR shall admit him to make such <br />inspections at any reasonable time and place. <br /> <br />33. TITLE TO SOLID WASTE: <br /> <br /> Title to all Solid Waste collected pursuant to this Agreement <br />shall be vested in CONTRACTOR upon being placed at the curb for <br />collection or placed in a bin or roll-off container for collection. <br />CONTRACTOR expressly hereby reserves and is granted the right to <br />retain, dispose of and otherwise use such Solid Waste, or any part <br />thereof, in any fashion and for any lawful purpose desired by <br />CONTRACTOR and to retain any benefit or profit resulting therefrom <br />provided, however, that CONTRACTOR first complies with this <br />Agreement, the CITY'S SRRE and CIWMA. <br /> <br />34. FAILURE TO COLLECT: <br /> <br /> (a) Should the CONTRACTOR fail to collect and recycle, divert <br />by means of composting, mulching and/or transforming or dispose of <br />Solid Waste in accordance with this Agreement and the collection <br />schedules then in effect pursuant to Section 8, the CITY, after <br />prior written notice of not less than forty eight (48) hours to the <br />CONTRACTOR, may collect, recycle, divert and/or dispose.of all or <br /> <br />26 <br /> <br /> <br />