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0 0 TriTech Support Services Renewal Client agrees to renew its Agreement for VisiCADTM Support Services according to the terms herein and the terms of the current Software Support Agreement, which terms are incorporated by reference herein as though set forth in full. This Support Services Renewal Agreement must be signed and returned by October 1, 2001. The effective date of this support renewal is November 1, 2001. The extended support term expires on October 31, 2002. Client desires to participate in TriTech's early support renewal program. Client agrees to pay its support fee by October 1, 2001 in order to be eligible for one of the following payment options (check one): Single annual payment of $66,125. (includes a 2-'/2% discount [discount does not apply to annual Escrow fees] if paid by October 1, 2001). Four (4) quarterly payments of $16,950.25 totaling an annual support fee of $67,801. (the first payment is due by October 1, 2001). NOTE: Late payments of more than one quarterly payment in a support year will cause the loss of the quarterly payment option for the following support year, and require payment in full of all remaining quarterly payments upon receipt of invoice. Client acknowledges that failure to meet the early payment requirements will result in Client being invoiced for the full annual standard support fee and Client will lose the option to have a discount or to make quarterly payments. Please note that for convenience, we have enclosed an invoice for the full annual amount. When you remit payment with this signed renewal notice for either the annual payment with discount, or the first of four quarterly payments by October 1, 2001, we will adjust the invoice accordingly. Based upon your existing Software licenses, the annual support fee is $67,801. Payment of this fee extends coverage of the original software license and/or support agreement, through October 31, 2002. Options Please include the following options into the cost of the support agreement. The cost for selected options will be added to the final cost of the support agreement and reflected in a revised invoice. ❑ Please add TriTech Annual User Group Admission Passes into the support renewal fee ($500 (US)/person). ❑ Please add airfare charges for each attendee to the TriTech Annual User Group to the support renewal fee (Note — these must be calculated individually based upon the location where travel will begin — TriTech will provide a quote of the projected cost) ❑ Please include a Maintenance Pool in the amount of $ (US dollars) into the cost of my support agreement. The Maintenance pool may be utilized based upon the authorization of the Client for non -covered support services, hardware upgrades, operating system or database upgrades, and TriTech Software modules or services. Payment will be as follows: ❑ Include the Maintenance Pool cost in the annual fee and maintain any applicable credits on my TriTech Account. ❑ Include the Maintenance Pool cost in the overall support contract cap, but invoice the Client individually for the deliverables authorized. ❑ Please include a quote for adding the following to the support agreement: EXH1131T i