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06 #(03/2003 13:55 7142458606 SANTA ANA PD PAGE 03/05 <br />Mn�j 22 03 02:36p Bob Ash 714 5050716 11 p.3 <br />City of Santa .A,na <br />Police Department <br />June 18, 2003 <br />Team Building <br />1. Difference between a group and a team <br />A. <br />Formal group relationships - authority, responsibility, accountability <br />B. <br />InfomiW group relationships - status, politics, power <br />C- <br />Group eharacterisdcs - cohesiveness, noxnis, roles, conflict, leadership <br />I Team Building Phases <br />A. <br />Fomring, stop ioarg <br />$. <br />Norming, peiformbS, adjourning <br />3. Team Building Touls <br />A. <br />Place O& procesq <br />B. <br />Synergy <br />C. <br />Good communications <br />D. <br />Motivation process and behavior process <br />E. <br />Situational leadership <br />F. <br />Trust aW respect <br />G, <br />Fun <br />4. Summary <br />Robert J. Ash <br />Professor/Training Consultant <br />(714) 564 -4620 - OMCe <br />(714) 105 -7988 - Home <br />