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EXHIBIT A <br />Scope of Work <br />Annual Accomplishment Goal <br />I. Number of unduplicated Santa Ana residents to be served with grant funds during the 12- <br />month contract period = 50 PERSONS <br />II. Description of Work - in space below, describe the program to be funded during the 12-month contract <br />period including, services to be provided, program goals, client characteristics, & how grant funds will be utilized. <br />Goal: To help low-income people access quality health services and navigate the delivery systems as well as <br />empowering consumers to be active participants in their own healthcare and in planing programs designed to serve <br />them. LASOC is requesting funding to assist with direct services. The following objectives relate to the direct <br />service component of HCAC. <br />Obiective(s): <br />1. Help 50 low-income residents of Santa Ana resolve problems related to access to healthcare services or <br />programs. <br />Task/Action: <br />(A) Screen applicant for eligibility through the hotline Monday through Friday and provide advice and counsel to <br />eligible clients. <br />(13) Represent clients who need in-depth services. <br />2. Help low-income Santa Ana Residents become more informed and educated about their rights under current <br />laws and regulations, particularly related to managed care. <br />Task/Action: <br />(A) Provide information to eligible clients regarding their specific health care provider and insurance program. <br />3. Help low-income Santa Ana residents become more informed and active health care consumers on their own <br />behalf. <br />Task/Action: <br />(A) Explain to client what options they have, what benefits they are entitled to receive and what they can do to solve <br />their problem. <br />Schedule of Performance <br />Estimate the number of unduplicated Santa Ana residents to be served during the 12-month <br />contract period per quarter: <br />Quarter 1: July 1 — September 30 <br />15 <br />Persons <br />Quarter 2: October 1 — December 31 <br />15 <br />Persons <br />Quarter 3: January 1 — March 31 <br />10 <br />Persons <br />Quarter 4: April 1 — June 30 <br />10 <br />Persons <br />Total <br />50 <br />Persons <br />Invoicing Schedule <br />Estimated the amount of grant funds to be requested during the 12-month contract period on a <br />quarterly basis: <br />Quarter 1: <br />July 1 — September 30 <br />$ <br />1250.00 <br />Quarter 2: <br />October 1 — December 31 <br />$ <br />1250.00 <br />Quarter 3: <br />January 1 — March 31 <br />$ <br />1250.00 <br />Quarter 4: <br />April 1 — June 30 <br />$ <br />1250.00 <br />Total <br />$ <br />5000.00 <br />Exhibit A <br />