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<br />. <br /> <br />. <br /> <br />IV. <br /> <br />Procedures for Handling Complaints at the State Level <br /> <br />Section 181 (c) of the Act and the WIA regulations at 20 CFR, Section 667.600(d) requires <br />the Governor to establish a State Review process of complaints filed at the LWIA grant <br />recipient level and of complaints initially filed at the State level. <br /> <br />Appeals of decisions issued at the LWIA level including audit disallowances and sanctions <br />shall be reviewed by the State Review Panel. The State Review Panel shall review the <br />record established at the LWIA level and shall issue a decision based on the information <br />contained therein. <br /> <br />Complaints which may be initially filed at the State level will be heard by an independent <br />hearing officer designated by the State Workforce Investment Division (WID). The hearing <br />officer shall conduct a hearing and issue a recommended decision to the State Panel. The <br />recommended decision shall be in writing and may be accepted, rejected or modified by the <br />State Review Panel. <br /> <br />A. <br /> <br />Form and Filing of Complaint. <br /> <br />1. <br /> <br />Request for State Review of LWIA Level Decisions <br /> <br />On receipt of a complainant's request for review because of an unsatisfactory <br />decision, the State shall provide for an independent state review. <br /> <br />2. <br /> <br />Filing of Requests for State Review <br /> <br />The State Review Panel shall review all LWIA level decisions when a request <br />for review is filed within 10 days of receipt of the adverse decision. Such <br />requests must be filed in writing with the Chief of the WI D Office. The request <br />for review should contain the following information: <br /> <br />b. <br /> <br />Full name, address, telephone number of the party requesting the <br />review <br /> <br />Full name, address, telephone number of the other party <br /> <br />A copy of the decision <br /> <br />Brief statement of reasons for review or the section of the LWIA <br />decision to be reviewed including regulatory and statutory citations <br /> <br />A statement of the relief sought. <br /> <br />a. <br /> <br />c. <br /> <br />d. <br /> <br />e. <br /> <br />13 <br />